Customer Support Representative

2 weeks ago

Mumbai, Maharashtra, India Teleperformance (TP) Full time ₹ 15,00,000 - ₹ 28,00,000 per year

Roles and Responsibilities

Language Interpreter - (Work from Home)

  • * Provide exceptional customer support to clients through phone, email, or chat.
  • * Handle customer inquiries, resolve issues, and escalate complex problems to senior team members when necessary.
  • * Maintain accurate records of customer interactions using CRM software.
  • * Collaborate with internal teams to resolve technical issues and improve overall customer satisfaction.

Desired Candidate Profile

  • * 0-5 years of experience in a similar role (customer support or voice process).
  • * Excellent communication skills in English, Bengali, Nepali, French (language interpreter required for French-speaking customers).
  • * Ability to work in a fast-paced environment with multiple priorities and deadlines.

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