Customer Relations Manager

2 days ago

Delhi, Delhi, India Ted Smith Fashion Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Company Description

At Ted Smith, we're celebrated for our stylish, accessible eyewear fashion. Our creative touches make our frames and sunglasses collections stand out. We're the ultimate brand to elevate your look with luxury. Ted Smith is known for its distinctive designs that blend fashion and function, making us a favourite among fashion-forward individuals.

Role Description

This is a full-time, on-site role for a Customer Relations Manager based in Delhi, India. The Customer Relations Manager will be responsible for managing customer interactions, resolving customer queries, and ensuring high levels of customer satisfaction. The role involves coordinating with different departments to address customer needs, maintaining customer records, and analyzing customer feedback to improve services. The Customer Relations Manager will also be responsible for developing and implementing customer service policies and managing a team of customer service representatives.

Qualifications

  • Proficient in CRM software and customer service tools
  • Strong communication and interpersonal skills
  • Ability to work well under pressure and handle difficult situations
  • Should have experience of ecommerce experience
  • Experience in customer service, customer relations, and conflict resolution
  • Ability to manage a team and work collaboratively with different departments
  • Excellent problem-solving and analytical skills
  • Experience in the fashion industry is a plus

  • Program Manager – Customer Relation

    4 days ago

    Delhi, Delhi, India Antal International Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We're Hiring: Program Manager – Customer Relation & RetentionWe are buildingdigital-first health brandsto solve elective health concerns across men's, women's, and kids' wellness. Our portfolio includes platforms that:Help millions of men each year with hair, beard, fitness & nutrition solutionsSupport women with personalized care for hair, body, sleep &...

  • Customer Relations Manager

    2 days ago

    Delhi, Delhi, India Acme Advertising Co. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAcme Advertising Co. is a leader in outdoor publicity and retail shop branding services with a pan-India presence. With over 15 years of industry experience, the company has worked with a range of industries since 2008, serving 173+ corporate clients across India and the UAE. Acme Advertising has completed over 330,000 installations and...

  • Senior Client Relations Manager

    3 weeks ago

    Delhi, Delhi, India The Hustler Collective Full time

    Job Summary: The primary role of a Senior Client Relations Manager will include managing long-term relationships with clients.Handling end-to-end internal & external team coordination to ensure the team provides high-quality deliverables and can work on tight deadlines to meet client expectations.Job Responsibilities & Accountabilities:• Establish...

  • Manager- Community Relations

    3 weeks ago

    Delhi, Delhi, India FWA - Federation for World Academics Full time

    Company DescriptionThe Federation for World Academics (FWA) is dedicated to creating a vibrant network of global scholars to share knowledge and experience. The aim is to achieve individual excellence and contribute benefits to humanity by accelerating research activities. The organization focuses on generating novel and innovative concepts and techniques....

  • Manager- Community Relations

    3 weeks ago

    Delhi, Delhi, India FWA - Federation for World Academics Full time

    Company Description The Federation for World Academics (FWA) is dedicated to creating a vibrant network of global scholars to share knowledge and experience. The aim is to achieve individual excellence and contribute benefits to humanity by accelerating research activities. The organization focuses on generating novel and innovative concepts and techniques....

  • Corporate Relations Manager

    1 week ago

    Delhi, Delhi, India beBeeDefense Full time ₹ 40,00,000 - ₹ 85,00,000

    Job Title: Corporate Relations ManagerJob Summary:We are seeking a skilled Corporate Relations Manager to join our team. In this role, you will be responsible for developing and implementing business development strategies for the defense sector.Key Responsibilities:Strategic Planning & GrowthMarket Intelligence & Opportunity IdentificationProposal...

  • Senior Client Relations Manager

    3 weeks ago

    Delhi, Delhi, India The Hustler Collective Full time

    Job Summary: The primary role of a Senior Client Relations Manager will include managing long-term relationships with clients. Handling end-to-end internal & external team coordination to ensure the team provides high-quality deliverables and can work on tight deadlines to meet client expectations. Job Responsibilities & Accountabilities: • Establish...

  • Public Relations Manager

    2 weeks ago

    Delhi, Delhi, India Avian We. Full time

    Position: Public Relations Manager (Consumer) Reports To: Public Relations Director (Consumer) Location: New Delhi Experience Required: 4-5 years About the Role: We are looking for a dynamic and experienced Public Relations Manager with a passion for Consumer. The candidate should have strong media relationships and experience within the consumer sector...

  • Public Relations Manager

    2 weeks ago

    Delhi, Delhi, India Avian We. Full time

    Position: Public Relations Manager (Consumer)Reports To: Public Relations Director (Consumer)Location: New DelhiExperience Required: 4-5 yearsAbout the Role:We are looking for a dynamic and experienced Public Relations Manager with a passion for Consumer. The candidate should have strong media relationships and experience within the consumer sector. This...

  • Government Relations- Manager

    2 hours ago

    Delhi, Delhi, India Foundation for Innovation and Technology Transfer, IIT Delhi Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Position Title: Manager – Government RelationsExperience:5–8 yearsLocation: FITT IIT Delhi, New DelhiReporting to: Head – MD/COOOverview:We're hiring proactive, Manager – Government Relations to lead and manage strategic engagements with key government stakeholders at the central, state, and local levels. The possess required strong policy...