Trading Manager

5 hours ago


Bengaluru, Karnataka, India 1path2peace Full time ₹ 4,80,000 - ₹ 6,00,000 per year

Salary - 5-6lpa

Exp - 2-4 years

Role Description

This is a full-time on-site role for a Trading Manager (Team Leader, Customer Care) based in Bengaluru. The individual in this role will oversee and manage a customer care team, ensuring operational efficiency and high-quality support. Responsibilities include training and mentoring team members, monitoring and evaluating performance metrics, implementing process improvements, and maintaining compliance with company policies. Collaboration with cross-functional teams to enhance customer experiences is key.

Qualifications

  • Leadership, team management, and mentoring skills
  • Customer service and customer relationship management expertise
  • Analytical skills for monitoring KPIs and decision-making
  • Excellent communication and problem-solving abilities
  • Ability to adapt to a fast-paced and dynamic environment
  • Proficiency in using customer service software and tools
  • Bachelor's degree in business, management, or a related field is preferred
  • Prior experience in trading or financial services is a plus

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