Inside Sales Lead

INSIDE SALES LEAD/ MANAGER

PSR TECH HUB is a technology curation conglomerate, that provides IT solutions and services to businesses, including cyber security, cloud solutions, managed services, IT infrastructure solutions, software development, IT consulting, digital transformation, power, telecom, and other technology-related services. Under the umbrella of PSR Group, our diverse family of companies, including PSR IT Services Private Limited, PSR Consultancy Services Private Limited, Molveno Consulting Private Limited, Rightify Solutions Private Limited, and Idensys India Pvt Ltd. Collectively embody our commitment to excellence, innovation, and customer satisfaction. Each of these independent entities brings unique expertise and capabilities, allowing us to offer a comprehensive suite of services that cater to the evolving needs of our clients across various industries. Together, we are dedicated to delivering cutting-edge solutions and exceeding expectations, driving the growth and success of businesses worldwide.

We are seeking a strategic and hands-on Inside Sales Manager to lead, mentor, and grow our high performing inside sales team.

This role is critical to our growth strategy, focusing on hunting new logos, penetrating new market segments, and driving revenue through proactive outbound efforts. The ideal candidate is a player-coach with a proven track record in inside sales execution and team leadership within the IT services sector. You will be responsible for building a "team of hunters" that consistently exceeds quotas and establishes our company as the industry leader.

Primary Responsibilities:

• Team Leadership & Strategy:
• Lead, mentor, and motivate a team of Inside Sales Executives to achieve and exceed individual and team quotas.
• Develop and implement strategic inside sales plans to drive aggressive growth in target markets for IT Infrastructure, Cloud, Security, and Software Services.
• Continuously improve the inside sales function by introducing best practices, optimizing processes, and leveraging technology to maximize team productivity.
• Work closely with the Senior Leadership team to align sales strategies with company objectives and market opportunities.
• Foster a competitive, results-driven culture that strives to be the #1 performing team in the industry.
• Sales Execution & Pipeline Management:
• Take a proactive, hands-on role in market research, prospect identification, cold calling, and lead generation to support team efforts and understand market dynamics.
• Ensure the team maintains a healthy sales pipeline of at least 7x the quarterly quota.
• Oversee the entire lead management process, from initial contact through qualification, ensuring a strong focus on net-new logo acquisition.
• Guide the team in using social media networking and multiple marketing channels to identify and engage potential clients.
• Manage and report on team performance metrics, providing accurate weekly, monthly, and quarterly funnel forecasts (within 5% accuracy).
• Client Relationship & Business Development:
• Coach the team on developing and maintaining strong relationships with prospects and existing customers.
• Empower the team to effectively establish initial contact, articulate our value proposition, and convince clients of the benefits of our services.
• Ensure the team effectively follows up on all inbound inquiries and information requests.
• Maintain up-to-date knowledge of the industry, competitors, and our company's competitive positioning.
• Leverage strong expertise in identifying potential market segments and qualifying leads to focus efforts on the highest-value opportunities.
• Qualifications & Skills
• Proven experience (5+ years) in an inside sales roles within the IT services industry (IT Infrastructure, Cloud, Security, Software), with at least 2 years in a leadership or management capacity.
• Demonstrable track record of achieving and exceeding personal and team sales quotas.
• Exceptional skills in cold calling, lead generation, social selling, and prospecting.
• Strong expertise in building and managing a sales pipeline with a 7x multiplier.
• Excellent English communication and presentation skills, both written and verbal.
• A "hunter" mentality with a passion for identifying new business opportunities and building a team with the same drive.
• Data-driven approach to sales management with a strong ability to forecast accurately.
• Proficiency with CRM software (e.g., Salesforce, HubSpot) and sales engagement platforms.
• Ability to think strategically and "outside the box" to develop new growth avenues.

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