Senior Manager

At SmartBear, we believe building great software starts with quality—and we're helping our customers make that happen every day. Our solution hubs—SmartBear API Hub, SmartBear Insight Hub, and SmartBear Test Hub, featuring HaloAI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft.

Senior Manager - Cloud Engineering

• Lead, coach, grow, and support DevOps engineers
• Collaborate with product managers, engineers, and leadership globally
• Work with a variety of infrastructure technologies in AWS and on-premises

Team intro

As a Senior DevOps Manager at SmartBear, you will lead, coach, grow and support a geographically distributed team of DevOps engineers across our robust portfolio of test management products. This is a great opportunity for someone who wants to lead a highly skilled team and make a lasting impact by driving technical and process improvements to some of SmartBear's most visible products. You will work collaboratively with PMs, Support, Developers, and peer engineering teams to drive business outcomes for SmartBear.

About the Role

As a Senior Manager of DevOps, you will:

• Manage a team of 10 DevOps engineers spread across several continents to optimize quality and velocity of operations
• Leverage agile best practices to manage the delivery of software through continuous deployment
• Coach your engineers to reach their full potential, and encourage team leadership by empowering senior engineers
• Ensure proper team focus on priorities, milestones, and deliverables while managing external expectations
• Cultivate a culture of curiosity, ingenuity, partnership, speed, innovation, and excellence
• Plan, document, and manage major cloud infrastructure projects
• Collaborate cross-functionally to ensure priorities are set based on business outcomes and cost-effectiveness
• Manage on-call and off-hours scheduling and be available for occasional escalations

We are looking for you if you have:

• 7+ years leading Cloud / DevOps teams
• BS or MS in Engineering, Computer Science, or equivalent
• English at least on B2 Level
• Knowledge and experience with public and private cloud technologies, preferably AWS
• Experience with agile software development methodologies
• Ability to turn high level requirements into actionable plans with projected target dates
• Experience working in a global environment and managing multi-site teams preferred
• Ability to coach engineers across all seniority levels, with demonstrated history of growth/promotion among coached team members
• Curious problem solver

Why you should join the SmartBear crew:

• You can grow your career at every level.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. 
• We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. 

Did you know?

• Our main goal at SmartBear is to make our technology-driven world a better place. 
• SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. 
• SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India. 
• We've won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.