Hospitality & Clubhouse Manager

2 days ago

Vapi, Gujarat, India Balar Builders Full time ₹ 3,50,000 - ₹ 60,00,000 per year

Key Responsibilities:1. Hospitality & Guest Relations

  • Ensure exceptional hospitality standards across all facilities and guest areas.
  • Manage check-in/check-out and reservation system for guest rooms.
  • Handle guest feedback, complaints, and special requests promptly.
  • Maintain a warm, professional, and service-oriented atmosphere for all residents and visitors.

2. Operations & Facility Management

  • Oversee day-to-day functioning of all clubhouse and hospitality amenities including:
  • Guest Rooms & Housekeeping
  • Swimming Pool & Jacuzzi
  • Spa, Steam, Sauna, and Salon
  • Gym, Yoga, and Meditation Halls
  • Theatre & Digital Game Zone
  • Indoor Badminton Court and Indoor Games
  • Banquet Hall, Multipurpose Hall, Conference Room
  • Restaurants, Café, Juice Bar, and Kitchen
  • Garden & Outdoor Lawn Areas
  • Coordinate with the maintenance team for timely repairs and cleanliness.
  • Ensure hygiene, safety, and compliance with hospitality standards.

3. Food & Beverage (F&B) Supervision

  • Supervise restaurant, café, and juice bar operations.
  • Coordinate with kitchen and catering teams for quality food service.
  • Oversee menu planning, event catering, and banquet functions.
  • Maintain food hygiene and FSSAI compliance standards.

4. Staff & Vendor Management

  • Manage a team of housekeeping, kitchen, front office, security, and technical staff.
  • Conduct training sessions on service standards, grooming, and safety protocols.
  • Coordinate with vendors for housekeeping, laundry, spa, and event management.
  • Prepare staff duty rosters and ensure efficient manpower utilization.

5. Event & Banquet Coordination

  • Plan and manage social gatherings, weddings, corporate events, and community activities.
  • Supervise setup, catering, audio-visual arrangements, and guest services during events.
  • Ensure smooth coordination between departments before and during functions.

6. Administrative & Financial Oversight

  • Handle billing, cash flow, petty expenses, and monthly operational reports.
  • Maintain stock records for housekeeping, kitchen, and maintenance supplies.
  • Support management in preparing budgets, vendor contracts, and cost control.
  • Manage clubhouse booking schedules and resident billing for facility usage.

7. Security, Safety & Compliance

  • Ensure adherence to all safety, fire, and emergency protocols.
  • Maintain guest and visitor entry logs in coordination with the security team.
  • Conduct periodic inspections and report maintenance or safety issues.

Qualifications & Skills:

  • Degree/Diploma in Hotel Management / Hospitality / Facility Management.
  • 5+ years of experience in hospitality, resort, or premium residential clubhouse operations.
  • Excellent leadership, communication, and customer service skills.
  • Strong knowledge of housekeeping, F&B, and event management.
  • Computer proficiency (MS Office, booking systems, POS/Billing).
  • Fluent in English and Hindi; Gujarati preferred.

Compensation:

₹35,000 – ₹50,000 per month (depending on experience)

Accommodation and meals may be provided

Key Attributes:

Service-oriented & professional demeanor

Strong multitasking and problem-solving ability

Leadership with team motivation skills

Eye for detail in hospitality and facility upkeep

High standard of cleanliness, safety, and guest experience

Job Types: Full-time, Permanent

Pay: ₹35, ₹50,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided
  • Paid sick time
  • Paid time off

Work Location: In person

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