Hospitality & Clubhouse Manager
20 hours ago
Key Responsibilities:1. Hospitality & Guest Relations
- Ensure exceptional hospitality standards across all facilities and guest areas.
- Manage check-in/check-out and reservation system for guest rooms.
- Handle guest feedback, complaints, and special requests promptly.
- Maintain a warm, professional, and service-oriented atmosphere for all residents and visitors.
2. Operations & Facility Management
- Oversee day-to-day functioning of all clubhouse and hospitality amenities including:
- Guest Rooms & Housekeeping
- Swimming Pool & Jacuzzi
- Spa, Steam, Sauna, and Salon
- Gym, Yoga, and Meditation Halls
- Theatre & Digital Game Zone
- Indoor Badminton Court and Indoor Games
- Banquet Hall, Multipurpose Hall, Conference Room
- Restaurants, Café, Juice Bar, and Kitchen
- Garden & Outdoor Lawn Areas
- Coordinate with the maintenance team for timely repairs and cleanliness.
- Ensure hygiene, safety, and compliance with hospitality standards.
3. Food & Beverage (F&B) Supervision
- Supervise restaurant, café, and juice bar operations.
- Coordinate with kitchen and catering teams for quality food service.
- Oversee menu planning, event catering, and banquet functions.
- Maintain food hygiene and FSSAI compliance standards.
4. Staff & Vendor Management
- Manage a team of housekeeping, kitchen, front office, security, and technical staff.
- Conduct training sessions on service standards, grooming, and safety protocols.
- Coordinate with vendors for housekeeping, laundry, spa, and event management.
- Prepare staff duty rosters and ensure efficient manpower utilization.
5. Event & Banquet Coordination
- Plan and manage social gatherings, weddings, corporate events, and community activities.
- Supervise setup, catering, audio-visual arrangements, and guest services during events.
- Ensure smooth coordination between departments before and during functions.
6. Administrative & Financial Oversight
- Handle billing, cash flow, petty expenses, and monthly operational reports.
- Maintain stock records for housekeeping, kitchen, and maintenance supplies.
- Support management in preparing budgets, vendor contracts, and cost control.
- Manage clubhouse booking schedules and resident billing for facility usage.
7. Security, Safety & Compliance
- Ensure adherence to all safety, fire, and emergency protocols.
- Maintain guest and visitor entry logs in coordination with the security team.
- Conduct periodic inspections and report maintenance or safety issues.
Qualifications & Skills:
- Degree/Diploma in Hotel Management / Hospitality / Facility Management.
- 5+ years of experience in hospitality, resort, or premium residential clubhouse operations.
- Excellent leadership, communication, and customer service skills.
- Strong knowledge of housekeeping, F&B, and event management.
- Computer proficiency (MS Office, booking systems, POS/Billing).
- Fluent in English and Hindi; Gujarati preferred.
Compensation:
₹35,000 – ₹50,000 per month (depending on experience)
Accommodation and meals may be provided
Key Attributes:
Service-oriented & professional demeanor
Strong multitasking and problem-solving ability
Leadership with team motivation skills
Eye for detail in hospitality and facility upkeep
High standard of cleanliness, safety, and guest experience
Job Types: Full-time, Permanent
Pay: ₹35, ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Paid sick time
- Paid time off
Work Location: In person
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