Hospitality & Clubhouse Manager

23 hours ago

Vapi GJ IN Balar Builders Full time

Key Responsibilities 1 Hospitality Guest Relations Ensure exceptional hospitality standards across all facilities and guest areas Manage check-in check-out and reservation system for guest rooms Handle guest feedback complaints and special requests promptly Maintain a warm professional and service-oriented atmosphere for all residents and visitors 2 Operations Facility Management Oversee day-to-day functioning of all clubhouse and hospitality amenities including Guest Rooms Housekeeping Swimming Pool Jacuzzi Spa Steam Sauna and Salon Gym Yoga and Meditation Halls Theatre Digital Game Zone Indoor Badminton Court and Indoor Games Banquet Hall Multipurpose Hall Conference Room Restaurants Cafe Juice Bar and Kitchen Garden Outdoor Lawn Areas Coordinate with the maintenance team for timely repairs and cleanliness Ensure hygiene safety and compliance with hospitality standards 3 Food Beverage F B Supervision Supervise restaurant cafe and juice bar operations Coordinate with kitchen and catering teams for quality food service Oversee menu planning event catering and banquet functions Maintain food hygiene and FSSAI compliance standards 4 Staff Vendor Management Manage a team of housekeeping kitchen front office security and technical staff Conduct training sessions on service standards grooming and safety protocols Coordinate with vendors for housekeeping laundry spa and event management Prepare staff duty rosters and ensure efficient manpower utilization 5 Event Banquet Coordination Plan and manage social gatherings weddings corporate events and community activities Supervise setup catering audio-visual arrangements and guest services during events Ensure smooth coordination between departments before and during functions 6 Administrative Financial Oversight Handle billing cash flow petty expenses and monthly operational reports Maintain stock records for housekeeping kitchen and maintenance supplies Support management in preparing budgets vendor contracts and cost control Manage clubhouse booking schedules and resident billing for facility usage 7 Security Safety Compliance Ensure adherence to all safety fire and emergency protocols Maintain guest and visitor entry logs in coordination with the security team Conduct periodic inspections and report maintenance or safety issues Qualifications Skills Degree Diploma in Hotel Management Hospitality Facility Management 5 years of experience in hospitality resort or premium residential clubhouse operations Excellent leadership communication and customer service skills Strong knowledge of housekeeping F B and event management Computer proficiency MS Office booking systems POS Billing Fluent in English and Hindi Gujarati preferred Compensation 35 000 - 50 000 per month depending on experience Accommodation and meals may be provided Key Attributes Service-oriented professional demeanor Strong multitasking and problem-solving ability Leadership with team motivation skills Eye for detail in hospitality and facility upkeep High standard of cleanliness safety and guest experience Job Types Full-time Permanent Pay 35 000 00 - 50 000 00 per month Benefits Cell phone reimbursement Food provided Paid sick time Paid time off Work Location In person

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