Hiring - L&D coordinator/ Training coordinator - Bangalore

2 days ago

Bengaluru, Karnataka, India 8a50ae28-73a2-45d4-a7dc-2ec3996e1ae6 Full time ₹ 5,00,000 - ₹ 12,00,000 per year

KEY RESPONSIBILITIES

  • Support Centralized Learning Delivery: Facilitate the smooth execution of both local and central training programs through effective coordination and logistical support.

    • Venue Coordination and Logistics Management: Collaborate with Training Delivery Advisors/Capability Tower teams to initiate and manage venue requests, including availability checks and associated services such as catering, housing, and materials.

    • End-to-End Venue Booking: Oversee the full venue booking lifecycle, including confirmation of services, cost tracking, and securing necessary approvals for external or preferred locations along with processing the PR/PO requests.

    • Onsite Support: in person support to training sessions including recces, venue stakeholder and vendor management, as well as faculty and learner support for the duration of the session.

    • Communication Skills: Strong written and verbal communication skills, with the ability to convey complex information clearly and professionally.

    • English Proficiency: High level of fluency in English, enabling effective collaboration in global and cross-functional environments.

    • Process Improvement: Identify and recommend enhancements to streamline and improve the efficiency of the venue booking process.

    • Stakeholder and Vendor Management: Build and maintain strong relationships with internal stakeholders and external vendors. Respond to queries promptly and manage tasks with a customer-focused approach.

    • Quality and Compliance: Ensure 100% accuracy and adherence to standards in all assigned tasks and documentation.

    • Query and Issue Resolution: Address queries and issues related to venue logistics in a timely and effective manner.

    • Continuous Learning and Development: Proactively up-skill by enrolling in relevant training programs via Workday and by seeking ongoing feedback from supervisors and career counselors.

    • Operational Resilience: Share backup plans with SMEs or People Leads ahead of planned absences to ensure continuity of operations.

JOB REQUIREMENTS: Education - Bachelors Degree

EXPERIENCE

  • 2 - 3 years business experience with similar background

JOB SPECIFIC COMPETENCIES FUNCTIONAL KNOWLEDGE

  • Stakeholder Management: Proven ability to build and maintain strong relationships with internal and external stakeholders across various levels of the organization

    • Strong written and verbal communication skills

    • English language proficiency: Demonstrates advanced command of the English language, enabling clear and effective communication in written and verbal forms across global, cross-functional teams

    • Good experience with MS Office: Excel, PPT, Word etc.

    • Multi-cultural awareness: Demonstrated awareness and sensitivity to diverse cultural perspectives, fostering inclusive and respectful interactions in a multicultural workplace

    • Critical thinking / problem solving skills: Skilled in analyzing complex situations, identifying root causes, and implementing practical, sustainable solutions

    • Conflict resolution, facilitation, negotiation: Adept at navigating and resolving conflicts through active listening, facilitation, and negotiation, ensuring positive outcomes.

    • Time management & prioritization: Strong organizational skills with the ability to manage multiple priorities, meet deadlines, and maintain attention to detail under pressure

    • Preferred background in Hospitability & Event Management background: Experience in hospitality or event management will be an advantage, supporting excellence in training logistics, venue coordination, and participant experience.

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