Workshop Manager

20 hours ago


Chandigarh, Chandigarh, India Vashist Consultancy Full time ₹ 19,20,000 - ₹ 21,60,000 per year

Key Responsibilities

  • Workshop Operations Management
  • Plan, organize, and supervise day-to-day workshop activities.
  • Ensure timely servicing and repair of vehicles.
  • Monitor job allocation, productivity, and turnaround time.
  • Maintain high workshop efficiency and adherence to standard operating procedures.
  • Customer Service
  • Ensure excellent customer experience by maintaining service quality.
  • Resolve customer complaints quickly and effectively.
  • Liaise with service advisors to ensure transparent communication with customers.
  • Team Management
  • Lead, guide, and motivate a team of service advisors, technicians, and support staff.
  • Conduct regular training and skill development for the workshop team.
  • Allocate jobs based on skills, workload, and efficiency.
  • Quality & Compliance
  • Ensure compliance with manufacturer standards and dealership policies.
  • Maintain high levels of quality control and safety standards.
  • Conduct regular audits of tools, equipment, and service processes.
  • Financial & Business Targets
  • Monitor workshop revenue, profitability, and cost control.
  • Achieve service targets including upselling, labor utilization, and spare parts sales.
  • Prepare regular MIS reports for management review.

Qualification & Experience

  • Diploma/Degree in Automobile/Mechanical Engineering (preferred).
  • 5–10 years of experience in automobile service operations, with at least 2–3 years in a managerial/supervisory role.
  • Prior experience in a car dealership workshop will be an advantage

Contact us at

Job Type: Full-time

Pay: ₹40, ₹45,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Work Location: In person


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