Application And Technical Support Engineer
2 weeks ago
Technical Support Engineer Lenel & Milestone Xprotct Application
Location: Bangalore/Chennai
Work experience: 3 to 7 years.
Position – Engineer & Sr. Engineer (LTTS 3&4)
- Should have proficient ELV domain knowledge. Preferably having working experience with a reputed ELV system integration company. Networking and Smart buildings knowledge.
- Experience with in-depth technical knowledge of Lenel access control system & Milestone video management system.
- Milestone & Lenel software installation
- Troubleshooting knowledge in Lenel OnGuard Application
- Milestone application Troubleshooting knowledge
- Camera configuration & Troubleshooting knowledge
- Monitor all access applications via the trouble tickets and ensure that service level agreement (SLA) and commitments to internal customers are met.
- Provide technical guidance for the development of solutions and understand and analyze different technology solutions.
- Must be proficient in communication, both verbal and written.
- Flexible to work on shifts
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