Technical Support Engineer
1 day ago
We are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team. Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teams Provide expert level technical support and deal with issues escalated by junior support staff Manage customer issues related to the installation, configuration, and operation of the product suite and cloud deployments on a timely basis Act in a development capacity on product and process improvement projects Document defect and enhancement requests on behalf of customers Drive Post Mortem analysis for customer incidents and push for preventive measures to avoid future recurrence Give customers prompt and reliable updates related to applications Work with internal teams in a consultative and supportive role Train teams/members on the nuances of applications using simulations when required Work as an advisor on the product best practices for better supportability Requirements: Bachelor’s degree in engineering or a related field Proven technical support experience of at least 5 years supporting SaaS based applications and a minimum of 1 year experience in L2 support Excellent written and verbal communication skills Ability to thrive in a high-pressure environment Passionate about learning and mastering new technologies and skills Applicants with programming background are preferred
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Technical Support Engineer
4 days ago
Chennai, Tamil Nadu, India Kula Full timeAbout JobKula is seeking a highly skilled and experienced Technical Support Engineer to join our growing team. The ideal candidate will have at least 3 years of experience in technical support, a strong technical foundation, and a passion for solving problems while delivering world-class customer experiences.In this role, you will be the first line of...
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Technical Support Engineer
2 weeks ago
Chennai, India Sisco Jobs Full timeJob Description Job Title: Technical Support Engineer Location: Chennai Experience Required: 3 Years Job Overview The Technical Support Engineer will be responsible for providing advanced technical assistance, troubleshooting complex issues, and delivering comprehensive support for hardware, software, and network-related problems. This role involves...
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Technical Support Engineer
2 weeks ago
Chennai, India Sisco Jobs Full timeJob Title: Technical Support Engineer Location: Chennai Experience Required: 3 YearsJob Overview The Technical Support Engineer will be responsible for providing advanced technical assistance, troubleshooting complex issues, and delivering comprehensive support for hardware, software, and network-related problems. This role involves identifying technical...
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Technical Support Engineer
2 weeks ago
Chennai, India Sisco Jobs Full timeJob Title: Technical Support Engineer Location: Chennai Experience Required: 3 Years Job Overview The Technical Support Engineer will be responsible for providing advanced technical assistance, troubleshooting complex issues, and delivering comprehensive support for hardware, software, and network-related problems. This role involves identifying technical...
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Technical Support Engineer
3 weeks ago
Chennai, India Movate Full timeHello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role. Job Role and responsibilities - Min 1 yr Experience in Tech support & Strong in networking concepts. - Graduate with Computer Science Background is mandatory. Engineering background,...
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Technical support engineer
3 weeks ago
Chennai, India Movate Full timeHello Folks,We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role.Job Role and responsibilities- Min 1 yr Experience in Tech support & Strong in networking concepts.- Graduate with Computer Science Background is mandatory. Engineering background,...
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Technical Support Engineer
3 weeks ago
Chennai, India Movate Full timeHello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role. Job Role and responsibilities Min 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...
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Technical Support Engineer
5 days ago
Chennai, India Movate Full timeHello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role. Job Role and responsibilities Min 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...
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Technical Support Engineer
3 weeks ago
Chennai, India Movate Full timeHello Folks,We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role.Job Role and responsibilitiesMin 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...
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Technical Support Engineer
3 weeks ago
Chennai, India Movate Full timeHello Folks,We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role.Job Role and responsibilitiesMin 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...
