Technical Support Engineer
23 hours ago
We are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team. Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teams Provide expert level technical support and deal with issues escalated by junior support staff Manage customer issues related to the installation, configuration, and operation of the product suite and cloud deployments on a timely basis Act in a development capacity on product and process improvement projects Document defect and enhancement requests on behalf of customers Drive Post Mortem analysis for customer incidents and push for preventive measures to avoid future recurrence Give customers prompt and reliable updates related to applications Work with internal teams in a consultative and supportive role Train teams/members on the nuances of applications using simulations when required Work as an advisor on the product best practices for better supportability Requirements: Bachelor’s degree in engineering or a related field Proven technical support experience of at least 5 years supporting SaaS based applications and a minimum of 1 year experience in L2 support Excellent written and verbal communication skills Ability to thrive in a high-pressure environment Passionate about learning and mastering new technologies and skills Applicants with programming background are preferred
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Technical Support Engineer
11 hours ago
Chennai, Tamil Nadu, India BHUVAN Info Systems Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionBHUVAN Info Systems is a computer software company based out of Vidyanagar, Hubli, Karnataka, India. As a growing firm, BHUVAN Info Systems is dedicated to delivering innovative software solutions to meet the diverse needs of its clients. The company's focus is on building user-friendly and reliable products, with a commitment to...
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Technical Support Engineer
8 hours ago
Chennai, Tamil Nadu, India Softroo Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionSoftroo is an online retail store specializing in a wide range of computer software, operating systems, and video games. Customers can find licensed activation keys for PC, PS, Xbox, and Nintendo products. Softroo is dedicated to delivering high-quality digital products to consumers.Role DescriptionThis is a full-time hybrid role for a...
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Technical Support Engineer
2 weeks ago
Chennai, Tamil Nadu, India Kula Full time ₹ 4,50,000 - ₹ 9,00,000 per yearAbout JobKula is seeking a highly skilled and experienced Technical Support Engineer to join our growing team. The ideal candidate will have at least 3 years of experience in technical support, a strong technical foundation, and a passion for solving problems while delivering world-class customer experiences.In this role, you will be the first line of...
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Technical Support Engineer
1 week ago
Chennai, Tamil Nadu, India ACT FIBERNET Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionACT (Atria Convergence Technologies Ltd.) aims to be the most admired in-home entertainment, education, and interactive services provider in India. Headquartered in Bangalore, we serve cities and towns in Karnataka, Andhra Pradesh, Telangana, Tamil Nadu, and Delhi. As one of India's leading Triple Play Service providers, we deliver...
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Technical Support Engineer
1 week ago
Chennai, India TerraGiG Full timeTechnical Support Engineer - Infrastructure & Cloud Experience: 3+ yearsWork Mode: RemoteAbout the Role:We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value...
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Technical Support Engineer
5 days ago
Chennai, India TerraGiG Full timeTechnical Support Engineer - Infrastructure & CloudExperience: 3+ yearsWork Mode: RemoteAbout the Role:We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value...
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Technical Support Engineer
6 days ago
Chennai, India TerraGiG Full timeTechnical Support Engineer - Infrastructure & CloudExperience: 3+ yearsWork Mode: RemoteAbout the Role:We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value...
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Technical Support Engineer
7 days ago
Chennai, India TerraGiG Full timeTechnical Support Engineer - Infrastructure & CloudExperience: 3+ yearsWork Mode: RemoteAbout the Role:We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value...
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Technical Support Engineer
7 days ago
Chennai, India TerraGiG Full timeTechnical Support Engineer - Infrastructure & Cloud Experience: 3+ yearsWork Mode: RemoteAbout the Role:We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value...
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Technical Support Engineer
5 days ago
Chennai, India TerraGiG Full timeTechnical Support Engineer - Infrastructure & CloudExperience: 3+ yearsWork Mode: RemoteAbout the Role:We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value...
