Technical Support Engineer
2 weeks ago
Job Title: Technical Support Engineer Location: Chennai Experience Required: 3 Years Job Overview The Technical Support Engineer will be responsible for providing advanced technical assistance, troubleshooting complex issues, and delivering comprehensive support for hardware, software, and network-related problems. This role involves identifying technical challenges, implementing solutions, guiding end-users, maintaining system efficiency, and ensuring minimal downtime. The ideal candidate should possess strong analytical skills, excellent problem-solving abilities, and hands-on experience in technical support environments involving enterprise systems and IT infrastructure. Key Responsibilities Diagnose, troubleshoot, and resolve hardware, software, networking, and system-related issues reported by end-users. Install, configure, and maintain operating systems, applications, and IT assets to ensure seamless functionality. Provide remote and on-site support for technical incidents, ensuring timely resolution and minimal service interruption. Monitor IT systems and perform preventive maintenance to identify issues before they impact operations. Log, track, and document support activities, technical solutions, and issue resolutions in ticketing systems. Collaborate with cross-functional teams to manage escalations and ensure complex issues are resolved within SLA timelines. Conduct user training sessions, provide technical guidance, and enhance user awareness on system best practices and security norms. Support network connectivity, email configurations, antivirus management, and security updates. Assist in deploying software upgrades, patches, and configurations to maintain system stability. Maintain knowledge of emerging technologies, tools, and troubleshooting techniques to enhance support delivery. Essential Qualifications Bachelor’s degree in Computer Science, Information Technology, Electronics, or a related discipline. Minimum of 3 years of proven experience in technical support, IT helpdesk, or system administration roles. Certifications such as CCNA, MCSE, CompTIA A+/N+ will be considered an added advantage. Skills Required Strong expertise in diagnosing hardware, software, and network-related issues. Hands-on experience with Windows/Linux operating systems, LAN/WAN networks, and enterprise applications. Knowledge of ticketing tools such as ServiceNow, Zendesk, or Jira. Proficiency in system configuration, troubleshooting tools, antivirus solutions, and patch management. Excellent communication, analytical, and customer-handling skills with the ability to explain technical concepts clearly. Ability to work independently, prioritize tasks, and manage multiple support activities simultaneously.
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Technical Support Engineer
21 hours ago
Chennai, India HappyFox Full timeWe are looking for Technical Support Engineers. You will work closely with customers to quickly resolve technical issues that cannot be handled by the Customer Support team. Responsibilities: Investigate and identify root cause of customer issues and drive resolutions across various teams Provide expert level technical support and deal with issues escalated...
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Technical Support Engineer
4 days ago
Chennai, Tamil Nadu, India Kula Full timeAbout JobKula is seeking a highly skilled and experienced Technical Support Engineer to join our growing team. The ideal candidate will have at least 3 years of experience in technical support, a strong technical foundation, and a passion for solving problems while delivering world-class customer experiences.In this role, you will be the first line of...
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Technical Support Engineer
2 weeks ago
Chennai, India Sisco Jobs Full timeJob Description Job Title: Technical Support Engineer Location: Chennai Experience Required: 3 Years Job Overview The Technical Support Engineer will be responsible for providing advanced technical assistance, troubleshooting complex issues, and delivering comprehensive support for hardware, software, and network-related problems. This role involves...
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Technical Support Engineer
2 weeks ago
Chennai, India Sisco Jobs Full timeJob Title: Technical Support Engineer Location: Chennai Experience Required: 3 YearsJob Overview The Technical Support Engineer will be responsible for providing advanced technical assistance, troubleshooting complex issues, and delivering comprehensive support for hardware, software, and network-related problems. This role involves identifying technical...
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Technical support engineer
3 weeks ago
Chennai, India Movate Full timeHello Folks,We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role.Job Role and responsibilities- Min 1 yr Experience in Tech support & Strong in networking concepts.- Graduate with Computer Science Background is mandatory. Engineering background,...
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Technical Support Engineer
3 weeks ago
Chennai, India Movate Full timeHello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role. Job Role and responsibilities Min 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...
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Technical Support Engineer
3 weeks ago
Chennai, India Movate Full timeHello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role. Job Role and responsibilities - Min 1 yr Experience in Tech support & Strong in networking concepts. - Graduate with Computer Science Background is mandatory. Engineering background,...
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Technical Support Engineer
5 days ago
Chennai, India Movate Full timeHello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role. Job Role and responsibilities Min 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...
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Technical Support Engineer
3 weeks ago
Chennai, India Movate Full timeHello Folks,We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role.Job Role and responsibilitiesMin 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...
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Technical Support Engineer
3 weeks ago
Chennai, India Movate Full timeHello Folks,We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role.Job Role and responsibilitiesMin 1 yr Experience in Tech support & Strong in networking concepts. Graduate with Computer Science Background is mandatory. Engineering background,...
