Technical Support Engineer

3 weeks ago


Chennai, India Movate Full time

Hello Folks, We are hiring for Technical support in Movate - Formerly CSS Corp pvt ltd. Looking for candidates with excellent communication skill for Technical support role. Job Role and responsibilities - Min 1 yr Experience in Tech support & Strong in networking concepts. - Graduate with Computer Science Background is mandatory. Engineering background, certification on networking concepts preferred - IP Address, Types of IP, Private and Public Address, DNS, DHCP process, OSI Layers and troubleshooting skills - Ensure resolution provided in the first interaction with the customer. - Candidate should be flexible with 24/7. - Candidate should be excellent in English communication. - Any experience who are willing to work with technical process can also apply. - Experience with technical voice will be preferable. - International voice experience will be more preferable. Required Candidate profile CTC Role / Designation - Technical support - Candidate would be responsible for handling customer calls. - Will coordinate international clients for troubleshooting technical issues. - Ensure resolution provided in the first interaction with the customer. - Qualification must be 10+12+UG/PG with experience can be required. - Immediate Joiner's are preferred. Perks and Benefits Designation - Technical Support Engineer (L1) Salary - 3lpa to 5lpa (based on experience) Shift time - US shift (5.30 PM to 9.30 AM within any 9 hours of working inclusive with 1 hour break) Cab facility - 2 Ways will be provided within 30km radius from Ambattur.(its completely work from office) Work Location -ground Floor, 6th, 9th and 10th Floor Ambit IT Park No 32A & 32B, Ambit Park Rd, Ambattur Industrial Estate, Chennai, Tamil Nadu 60005 Language: Excellent in English is mandatory Benefits: Health insurance leave encashment life insurance paid sick time paid time off provident Fund Schedule: Night shift (rotational) Interested candidates can drop your resume to this number or email your resume. Keerthana HR (strictly call at 11:00 AM to 6:00 PM) (Monday to Friday) 7200913530 Minionkeerthana.Gnanaselvan@movate.com



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