Recovery Agent

Job Description:We are hiring Account Recovery Agents to join our Account Operations team. In this role, you will help customers securely regain access to their accounts by handling MFA resets, MFA disables, email changes, and identity verification checks.Key Responsibilities:Handle account recovery requests with professionalism and empathy.Perform identity...

Customer Assistance Manager-Recovery-Personal Loan Hardship Assistance Unit Portfolio Manager Department Kotak Mahindra Bank – Retails Assets Reporting Relationship Reporting to Location Collections Manager Position Grade M1 – M2 • Monitoring and maintaining collection for the area. • Managing repossession. • Co-ordination with...

Role & responsibilitiesRecruit and train the collections team for effective collections & recoveryMonitor & review the activities of the collections teams operating in different areas; ensure compliance and be audit ready at any given point in timeEnsure adherence to collection processes in the region, i.e., system allocation, tracking, monitoring delayed...

Role & responsibilitiesDesign & implement agentic workflows using frameworks like LangGraph, CrewAI(or equivalent), including tool orchestration, planning/replanning, and error recovery.Add guardrails & safety: Prompt hardening, output validation (JSON schema/Pydantic), policy filters, jailbreak/indirect prompt injection defenses.Ground responses with...

Key ResponsibilitiesAgentic AI DevelopmentDesign and implement autonomous, goal-oriented agents AI agents capable of decision-making, planning, and task execution with minimal human interventionDevelop multi-agent systems that can collaborate, negotiate, and coordinate to solve complex business problems.Build AI agents with reasoning capabilities using...

Agentic AI EngineerWe are looking for an experienced Senior Agentic AI Engineer to design, develop, and deploy autonomous AI systems that can independently plan, reason, and execute complex business tasks across telecom and fintech domains. The ideal candidate will architect multi-agent systems using appropriate frameworks, integrate AI agents with...

We are Hiring GenAI professional with proven production-grade project deployment experience with strong expertise in Agentic AI.About the RoleWe are looking for a GenAI professional with strong experience in NLP, Computer Vision, and LLM-based agentic systems. In this role, you will design, build, fine-tune, and deploy production-grade LLM agents and...

Role & responsibilitiesTele collectionsPreferred candidate profileCandidate must have DRA certificationShould be fluent in Tamil and Kannada

Keep track of assigned accounts to identify outstanding debts. Plan a course of action to recover outstanding payments. Handle questions or complaints. Excellent communication in English and,Tamil,Telgu,kannada,Malayam

We are seekingDRA (Debt Recovery Agent) Certified Executivesto join our collections and recovery team. The role involves handling recovery of dues from customers in compliance with RBI guidelines while maintaining professionalism and strong customer relationship management.This job is provided by