Debt Recovery Agent

Role & responsibilitiesRecruit and train the collections team for effective collections & recoveryMonitor & review the activities of the collections teams operating in different areas; ensure compliance and be audit ready at any given point in timeEnsure adherence to collection processes in the region, i.e., system allocation, tracking, monitoring delayed...

Role & responsibilitiesTele collectionsPreferred candidate profileCandidate must have DRA certificationShould be fluent in Tamil and Kannada

Debt Recovery officer Roles & ResponsibilitiesContact customers via phone, email, or mail to collect outstanding debtsNegotiate payment plans and repayment schedules with customersResolve disputes or conflicts related to paymentsMaintain accurate records of customer interactions and transactionsMonitor customer accounts to ensure timely payments and prevent...

Roles & ResponsibilitiesContact customers via phone, email, or mail to collect outstanding debtsNegotiate payment plans and repayment schedules with customersResolve disputes or conflicts related to paymentsMaintain accurate records of customer interactions and transactionsMonitor customer accounts to ensure timely payments and prevent overdue debtsIdentify...

Responsibilities:Team Management: Lead, motivate, and manage a team of collection agents to meet and exceed performance targets.Performance Monitoring: Monitor individual and team performance through KPIs such as call quality, resolution rates, and collection targets.Training & Development: Provide coaching, training, and feedback to agents to enhance their...

About the TeamThe LSC team at Navi serves as a strategic partner to the business, ensuring the company's operations align with legal and regulatory frameworks. The team provides comprehensive legal counsel across various domains, including corporate law, regulatory compliance, and risk management. The team oversees corporate governance, ensuring adherence to...

Role & responsibilitiesDesign & implement agentic workflows using frameworks like LangGraph, CrewAI(or equivalent), including tool orchestration, planning/replanning, and error recovery.Add guardrails & safety: Prompt hardening, output validation (JSON schema/Pydantic), policy filters, jailbreak/indirect prompt injection defenses.Ground responses with...

Roles and Responsibilities* Manage field collections for personal loans, unsecured loans, and debt recovery.* Conduct door-to-door visits to meet with customers and negotiate payment plans or settlements.* Identify potential risks and escalate issues to senior team members for further action.* Maintain accurate records of all interactions with...

Team Build/ManagementManage DRT proceedings and oversee asset reconstruction casesLead collection and recovery strategies for secured loans under the SARFAESI ActEnsure effective legal recoveries through structured debt management and compliance

We are Hiring GenAI professional with proven production-grade project deployment experience with strong expertise in Agentic AI.About the RoleWe are looking for a GenAI professional with strong experience in NLP, Computer Vision, and LLM-based agentic systems. In this role, you will design, build, fine-tune, and deploy production-grade LLM agents and...