Customer Assistance Manager-Recovery

5 days ago


Bengaluru, Karnataka, India Kotak Mahindra Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Customer Assistance Manager-Recovery-Personal Loan Hardship Assistance Unit

Portfolio Manager

Department Kotak Mahindra Bank – Retails Assets
Reporting Relationship Reporting to Location Collections Manager
Position Grade M1 – M2


• Monitoring and maintaining collection for the area.

• Managing repossession.

• Co-ordination with collection agency, repossession agent, sale of asset,

• Legal formalities.


• Graduate

• Min 2 – 5 years of experience in collections.

• Confident, ability to handle a team of collections, can go to the field when required and also give training to his team when needed

Experience LevelMid Level

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