Relationship Manager
2 weeks ago
Job Title: Relationship Manager Job Type: Full-Time Job Description
Be the primary point of contact between the respective customers and Astralink.
Develop a deep understanding of partners and traders' respective markets, competitive analysis and partner business activities.
Formulate market development strategies for growth.
Build a pipeline of new potential partners; Social.
Forum / Channel participation.
Ensure compliance and adherence of Astralink business, regulatory and brand guidelines.
Manage existing customer relationships and co-ordinate issue resolution, and participate in related industry and partner events.
Leading digital activities: content creation and customer engagement for customer acquisition, activation, and retention.
Maintaining a positive, empathetic and professional attitude toward customers at all times. Job Requirements
1 years and above of work experience in Forex industries in the discipline of sales and customer services focusing on client acquisition, business development and client retention.
Experience in B2B or B2C Key Accounts / Business Development / Sales function/ Financial advisor.
Stock/ Forex/ Fund Management/ Unit Trust/ CFDs products knowledge is big plus.
Excellent communication skills both verbal and written in English and Malay. - Track record of achieving and exceeding sales targets.
Personal Key Trait to be Successful in the Position.
Strong communication and interpersonal skills both in spoken and written in native language as well as English language.
Dynamic with an ability to take initiative, solve problems and deliver results and ultimately able to ensure delivery of sales targets on a monthly and quarterly basis.
Good communication and interpersonal skills and ability to bring humor to the team would be ideal.
Excellent in prioritizing and multi-tasking in a demanding environment.
Ambitious and always looking for opportunities to take on bigger responsibilities and learning opportunities
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