Customer Care Representative

3 days ago

Eachanari Coimbatore Tamil Nadu, India Rently Software Development Centre Full time ₹ 2,50,000 per year

About the Company

Rently Software Development Private Limited is a wholly owned subsidiary of

Consumer 2.0, a technology innovator focused entirely on Rental markets in USA.

We are an ISO, ISMS and PIMS certified company. We are a Soc2

certified company. Rently has built cloud-based technology solutions to make renting

process an enjoyable experience. Rently has invented a self-showing solution for

residential rental vacancies; the first in the market to do so. It is a successful brand in

the US market that has been serving real estate managers with their SAAS platform

and hardware products pertaining to property management and access in particular.

With the fast pace of innovation and changing technology, the end products are

updated constantly and rapidly. Our software engineers are therefore enjoying the

challenge of learning new technologies and frameworks.

In India we have an established research and development center in Pune, Kochi,

Chennai, Bangalore, Kolkata and Coimbatore. To know more about our products and

services, you may visit us at

Job Description

Providing excellent customer service to all Rently users. An ideal candidate should

be comfortable with handling customer support requests through email, chat and

voice support. Candidate should have excellent written and verbal communication

skills. This position has an opportunity for growth in a US based company.

What we offer:

  • Provide a fully empowered, engaging and innovative work environment
  • An accelerated career growth path along with a compensation that is best in the

industry with all statutory benefits.

Daily Tasks:

  • Taking care of support requests through voice mediums.

  • Maintaining high quality standards on customer experience

  • Making real-time decisions

  • Escalating high level requests to proper internal channels.

  • Rently being an ISO certified company focuses on maintaining security, any

individual associated with Rently is expected to maintain the same.

Hours:

  • Operating in US hours

  • Be ready to work on night shifts and during weekends based on the work schedule.

Professional Commitment:

Being a product-based company, we heavily invest in developing functional/ technology/

leadership skill sets in our team members. So as a company we expect Candidates who are

looking for a long-term association with the organization (at least a minimum of 2 - 3 years)

need to apply.

Job Types: Full-time, Permanent, Fresher

Pay: ₹250,000.00 per year

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Education:

  • Bachelor's (Preferred)

Language:

  • English (Required)

Work Location: In person

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