
Customer Care Representative
3 days ago
About the Company
Rently Software Development Private Limited is a wholly owned subsidiary of
Consumer 2.0, a technology innovator focused entirely on Rental markets in USA.
We are an ISO, ISMS and PIMS certified company. We are a Soc2
certified company. Rently has built cloud-based technology solutions to make renting
process an enjoyable experience. Rently has invented a self-showing solution for
residential rental vacancies; the first in the market to do so. It is a successful brand in
the US market that has been serving real estate managers with their SAAS platform
and hardware products pertaining to property management and access in particular.
With the fast pace of innovation and changing technology, the end products are
updated constantly and rapidly. Our software engineers are therefore enjoying the
challenge of learning new technologies and frameworks.
In India we have an established research and development center in Pune, Kochi,
Chennai, Bangalore, Kolkata and Coimbatore. To know more about our products and
services, you may visit us at
Job Description
Providing excellent customer service to all Rently users. An ideal candidate should
be comfortable with handling customer support requests through email, chat and
voice support. Candidate should have excellent written and verbal communication
skills. This position has an opportunity for growth in a US based company.
What we offer:
- Provide a fully empowered, engaging and innovative work environment
- An accelerated career growth path along with a compensation that is best in the
industry with all statutory benefits.
Daily Tasks:
Taking care of support requests through voice mediums.
Maintaining high quality standards on customer experience
Making real-time decisions
Escalating high level requests to proper internal channels.
Rently being an ISO certified company focuses on maintaining security, any
individual associated with Rently is expected to maintain the same.
Hours:
Operating in US hours
Be ready to work on night shifts and during weekends based on the work schedule.
Professional Commitment:
Being a product-based company, we heavily invest in developing functional/ technology/
leadership skill sets in our team members. So as a company we expect Candidates who are
looking for a long-term association with the organization (at least a minimum of 2 - 3 years)
need to apply.
Job Types: Full-time, Permanent, Fresher
Pay: ₹250,000.00 per year
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Education:
- Bachelor's (Preferred)
Language:
- English (Required)
Work Location: In person
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