Customer Care Representative

1 week ago

Peelamedu Coimbatore Tamil Nadu, India Ceezet Electronic private limited Full time

Job Type: Full-Time

Job Summary: We are looking for enthusiastic and customer-focused individuals to join our team as Customer Care Executives. As a fresher, you will be the first point of contact for customers, addressing their inquiries and resolving concerns efficiently.

**Key Responsibilities**:

- Handle inbound and outbound customer calls.
- Provide accurate and timely information about products and services.
- Resolve customer complaints with patience and professionalism.
- Maintain customer records and update the CRM system.
- Collaborate with team members to improve customer service processes
- **Skills and Qualifications**:

- Language Proficiency:

- Basic proficiency in Tamil, Malayalam, and English.
- Strong communication and interpersonal skills.
- Ability to handle customer inquiries professionally.
- Basic computer skills (MS Office and CRM tools preferred).
- Good problem-solving abilities and a positive attitude.
- Educational Qualification:

- Minimum qualification: High School Diploma (or equivalent). College graduates are also welcome.
- **Why Join Us?**:

- Friendly and supportive work environment.
- Opportunities for career growth and development.
- Competitive salary and benefits package.
- **Note: Freshers with a passion for customer service are encouraged to apply. Training will be provided.**:

- Immediate Joining:
**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹13,000.00 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Malayalam (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9597478669

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