Customer Care Executive-0 to 3 Years

3 days ago

Erode Tamil Nadu, India Spotless Incorp Full time

Need **Customer Care Executive **for our sector

Position**:Customer Care Executive -Both**

Qualification**:Any Degree**

Experience**:0-3 years (Experience in Customer Care Executive)**

Salary**:15000 to 20000/-**

Language **:Tamil, English, Hindi, Malayalam**

Skill**:MS Excel, Spoken Hindi & Malayalam Must**

Location**:Modakkuruchi, Erode.**

**Contact No: 9894422287**

**Job Description**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer Care Executive: 2 years (preferred)

**Language**:

- Malayalam, Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 9894422287

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