Customer Experience Executive

The Customer Support Executive will be the first point of contact for our customers. This role involves managing a high volume of inbound calls, addressing customer queries, resolving complaints, and providing detailed information about our products and services. The ideal candidate is empathetic, patient, articulate, and dedicated to delivering an...

Required skills/qualifications: 1) Knowledge and experience in B-to-B Audio marketing 2) Data analysis skills 3) Communication and presentation skills 4) Planning and execution skills Scope of responsibility: Responsible for the success of the marketing strategy Personality sought: 1) Willingness to deliver results 2) Problem-solving skills 3) Teamwork...

Job SummaryWe are seeking a results-driven Customer Experience (CX) Program Specialist to lead the design, execution, and optimization of customer experience initiatives across the organization. This role will play a pivotal part in enhancing dealership-level CX practices, managing nationwide Mystery Shopping programs, and driving cross-functional...

About The OpportunityRole: Customer Experience - Post Sales OperationsLevel: Senior Manager/ Associate DirectorReporting To: Director - Customer ExperienceLocation: GurgaonAbout The FunctionOur Customer Experience team is dedicated to elevating every interaction with our customers. By enhancing customer satisfaction, minimizing customer effort, and driving...

Senior Field Service SupervisorWe are seeking an experienced Senior Field Service Supervisor to drive key accounts and deliver exceptional customer experiences.Key Responsibilities:Customer Relationship Management:Manage Key Accounts: Oversee multiple key accounts, serving as the primary point of contact for customers.Customer-Centric Solutions: Understand...

The role of a Senior Solution Engineer involves working closely with customers to deliver personalized customer experiences. To achieve this, they must have a deep understanding of the Salesforce Marketing Cloud and its capabilities.Key responsibilities include engaging with customers across various levels, from operational marketing and IT teams to C-Level...

About AGRIMAGRIM is a fast-growing B2B agri-inputs marketplace, redefining how agri-retailers and farmers access quality products. We are scaling rapidly and looking for aCustomer Experience Leadto own and drive our CX charter end-to-end.Role OverviewWe are seeking a highly customer-obsessed professional to lead AGRIM'sCustomer Experience agenda. This is...

Drive Customer Satisfaction and SuccessJob OverviewAs a Customer Success Professional, you will play a crucial role in driving customer satisfaction and shaping our service strategy.Key ResponsibilitiesManage a team to ensure effective customer service and relationshipsDevelop and execute business plans to achieve key performance indicators (KPIs) such as...

About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Executive. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and working in a fast-paced environment.Key ResponsibilitiesRespond to customer inquiries in a timely and accurate...

This role is for one of the Weekday's clientsSalary range: Rs 3000000 - Rs 7000000 (ie INR 30-70 LPA)Min Experience: 5 yearsLocation: Gurugram, NCRJobType: full-timeWe are seeking a highly motivated and customer-centric professional to join our leadership team as Customer Experience Head. This role is pivotal in shaping, managing, and elevating the customer...