It Support Engineer

Remote (Desktop) Support EngineerProvide call resolution remotely & next level Technical to RIM L1 & SD team.Monitor the ticketing tool for open and pending tickets, Track cases until resolution.End User support & Assistance (Answering queries related to application features and usage).Escalate the application / logic related problems to respective...

*Role Summary* The Tools Support Engineer (L2) provides advanced technical support, maintenance, and administration for enterprise IT tools and platforms. This role acts as an escalation point for Level 1 support, ensuring tool stability, performance, and timely issue resolution. The L2 engineer also assists with tool configuration, patching, integrations,...

Key Responsibilities:Technical Support & Troubleshooting:Provide L2 support for Windows & Mac platforms across multiple clients and client-site locations.Troubleshoot and resolve complex issues related to O365, Windows, Mac OS, networking, hardware, and software configurations.Utilize remote support tools to connect to end-user devices and efficiently...

Role & responsibilitiesProvide L1 to L3 technical support for the AAmaze PFM platform at the client site.Monitor production jobs (PySpark pipelines, PostgreSQL & ClickHouse data dumps) and ensure SLA compliance.Diagnose and troubleshoot issues ranging from basic application queries to deeper system-level incidents.Escalate complex issues to engineering teams...

Brennan. Where true performance thrives. At Brennan, we believe that how technology is delivered is every bit as important as what the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests. Its a claim backed by our True Performance System a way of...

Company DescriptionBharat IT Services Ltd. is a leading CMMI-Level-3 certified IT service and sales company with over 28 years of experience and a presence in more than 140 locations across India. We offer a comprehensive range of IT solutions, including computer maintenance, facility management, software development, cloud computing, GIS solutions, hosting...

Job Opening: Content Writer (Backend Support – Not Social Media)Location:Airoli Mindspace EastJob Type:Full-TimeExperience:Freshers or up to 1 yearEducation:BBA / B.Com/ Any graudates (Non-Accounts preferred)Language:Strong English (Written) is a mustWe are looking for aContent Writerto support our internal backend team in drafting professional documents,...

Job Title: Desktop Support EngineerLocation: Seawood, Navi Mumbai.Job Summary:Were looking for a Desktop Support Engineer with 2+ years of experience in IT support/operations. Youll provide day-to-day technical support, troubleshoot hardware/software issues, and assist with Office 365, basic networking, and server tasks. A background in pharma is a plus.Key...

Posting title :IT Support EngineerExperience :5+ YearsLocation :MumbaiWork mode :On-sitePrimary skills :IT support, IT operations, troubleshooting, Client Management, Network SecurityQualification :Any Technical DegreeRoles & ResponsibilitiesServe as the first point of contact for IT escalations via phone, email, and chat.Provide remote troubleshooting for...

Company DescriptionBD Software Distribution Pvt. Ltd. is a leading Value-Added Distributor in India, delivering advanced cybersecurity solutions for consumers, SMBs, enterprises, and government organizations. Established in June 2016, we are the exclusive distributor of Bitdefender in India, providing top-tier protection against evolving cyber threats. Our...