IT Client Servicing Manager

2 weeks ago

Noida Sector Noida Uttar Pradesh, India graygraph technologies Full time ₹ 70,000 per year

Designation: Client Servicing manager

Job Type: Full-time

Shift: Night Shift ( 4:00 PM to 1:00 AM - Saturday, Sunday fixed Off)

Responsibilities:

· Exposure to US/International Client (Preferred) Prior Experience in IT Projects Handling / Project Coordinator / Project Manager roles.

· Excellent written and verbal communication and presentation skills able to generate interest and engage the client during calls and on emails.

· Manage projects, establish productive, professional and profitable relationships with key personnel and clients in assigned projects.

· Coordinate with various departments within the organization, including support, service, technology and manage resources, in order to ensure seamless functioning of the client accounts.

· Responsible for client receivables; planning and execution of monthly retention.

· Candidates with IT Project Management, Wordpress,PHP & Technical Skills Preferred.

· Preferred Location Noida.

· Document all requests and comments made by clients to ensure timely feedback and follow-up actions of client escalations/queries.

· Ability to maintain a positive, motivational, 'get things done' attitude, especially when faced with difficult circumstances.

· Achieves strategic customer objectives and account plans defined by company management.

· Good relationship building skills (internal, external, and cross-cultural).

· Sound computer skills, especially in the areas of MS Word, MS Excel and MS PowerPoint.

· Lead solution development efforts that best address customer needs, while coordinating the involvement of all necessary actions required and always keep the internal team updated.

· Maintain a consistent schedule of online meetings with the client to manage performance objectives, customer- expectations and assess customer needs on an ongoing basis.

Job Location: Noida Sector 63

Job Profile: Project Manager

About Graygraph Technologies:

Graygraph Technologies LLC is an IT services provider company that has the skills and expertise to facilitate complex business solutions. We offer services like staffing solutions, software development, web development, Content Management Solutions, and Creative Design from the very beginning until the end. Our overall process includes concept, design, development, incorporation, and implementation. We have a squad of experts, who are working on modern technologies and tools with vast experience to carry out web-based projects.

To know more, please visit our Websites:

Venue for Interview: Graygraph Technologies, Second Floor, A128 Block, Sector 63, Noida.

Please don't hesitate to reach out to me, either through email or by calling me directly, if you have any questions or concerns.

Job Types: Full-time, Permanent

Pay: Up to ₹70,000.00 per month

Benefits:

  • Food provided
  • Health insurance

Work Location: In person

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