Client Servicing- Executive

24 hours ago

Noida Uttar Pradesh, India Wildnet Technologies Limited Full time

**Job Position - Client Servicing Executive**

**About Wildnet Technologies**:
Wildnet Technologies is an award-winning White Label Digital Marketing and IT Services with a track record of helping businesses and Google Partner Agencies achieve their goals. We offer a comprehensive range of high-quality Digital Marketing Services and On-Demand Technology Resources. With over 12,000 successful projects delivered to date, our team of 300+ professionals is headquartered in India and serves clients in the United States, Canada, Australia, and the United Kingdom. Our expertise includes SEO, Paid Search, Paid Social Services, programmatic advertising, and more.

**Role Overview**:
**Key Responsibilities**:
**Client Relationship Management**:

- Serve as the primary liaison between clients and internal teams, ensuring a high level of client satisfaction through proactive communication and support.

**Client Engagement & Retention**:

- Foster long-term partnerships with clients by maintaining consistent engagement, addressing concerns promptly, and adding value to their marketing efforts to ensure retention.

**End-to-End Project Management**:

- Take complete ownership of project lifecycles—from client brief to execution and delivery. Coordinate with internal teams to ensure deadlines, quality standards, and client expectations are met.

**Cross-Selling & Up-Selling**:

- Identify and pitch relevant digital marketing services to existing clients based on their evolving needs, helping to grow client accounts and agency revenue.

**Production Management**:

- Oversee production timelines and ensure smooth execution of campaign deliverables. Work closely with creative, media, and strategy teams to manage workflow and resolve any roadblocks.

**Client Strategy Support**:

- Support the strategic planning and performance analysis of ongoing campaigns, ensuring alignment with client goals and suggesting improvements where necessary.

**Collaboration Across Team**s:

- Act as a key connector across creative, content, media buying, and analytics teams to ensure seamless delivery and consistent communication.

**Requirements**:

- 3-5 years of experience in client servicing within a digital marketing agency is mandatory
- Strong understanding of digital channels (SEO, Paid Marketing, Social Media Marketing, etc)
- Proven ability to handle multiple clients and projects simultaneously
- Excellent communication, interpersonal, and organizational skills
- A proactive, problem-solving mindset with a client-first attitude
- Bachelor's degree in Marketing, Communications, Business, or related field

**Why Join Wildnet**
- Established Industry Leader: 15+ years of expertise in digital marketing and IT services; among the pioneers in India's digital space.
- Great Place to Work® Certified: Recognized for fostering a flexible, positive, and people-first work culture.
- Learning & Growth: Fast-paced environment with ongoing training, career advancement, and leadership development opportunities.
- Health & Wellness Benefits: Comprehensive insurance and wellness support for employees and their families.
- Work-Life Balance: Flexible Working hours, 5-day work week and generous leave policy to support personal well-being.
- Exposure to Top Clients: Work on diverse projects with leading global brands across industries

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