Client Servicing Executive

1 week ago

Noida Sector Noida Uttar Pradesh, India Henry Harvin Education Full time ₹ 1,80,000 - ₹ 2,40,000 per year

Job Summary

We are seeking a proactive and customer-focused Client Serving Executive to handle fee collections, recovery support, and admission-related queries for our EdTech platform. The role involves engaging with students and parents, resolving payment concerns, providing admission guidance, and ensuring smooth end-to-end client support.

Key Responsibilities

  • Manage student/parent interactions regarding fee payment, outstanding dues, and recovery follow-ups.
  • Resolve admission-related queries, explain course details, and guide applicants through the enrollment process.
  • Maintain accurate records of fee payments, pending collections, and escalations.
  • Work closely with finance and admissions teams to ensure timely fee collection and seamless admission closure.
  • Build and maintain strong relationships with learners to ensure high satisfaction and retention.
  • Handle inbound/outbound calls, emails, and chat support for payment and admission queries.
  • Track and report daily/weekly collection performance and query resolution status.
  • Escalate complex cases to the concerned departments while ensuring proper follow-up.

Requirements

  • Bachelor's degree in Business, Commerce, Education, or related field.
  • 0–2 years of experience in collections, customer service, admission counseling, or client servicing.
  • Strong communication and problem-solving skills.
  • Ability to handle fee recovery conversations politely yet firmly.
  • Basic knowledge of MS Excel, CRM, and payment tracking tools.
  • Customer-first mindset with patience and empathy.

Preferred Skills

  • Experience in EdTech or educational institutions.
  • Familiarity with payment gateways, loan/EMI processes, or financial recovery.
  • Ability to multitask and manage high-volume queries.

Job Types: Full-time, Permanent, Fresher

Pay: ₹18, ₹24,000.00 per month

Benefits:

  • Leave encashment

Language:

  • English (Required)

Location:

  • Noida Sector 16, Noida, Uttar Pradesh (Required)

Work Location: In person

Speak with the employer

  • Client Servicing Executive

    7 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India CORPZO Full time

    **About Company: -** Corpzo is an initiative by Ultiwise, a team of more than 100 corporate legal and finance professionals, set out to assist entrepreneurs around the globe in their business quests. We believe that every business needs nourishment in its budding stages. Ensuring smooth navigation through the bumpy ride of legal compliance, financial risks...

  • Client Servicing Executive

    1 week ago

    Noida Sector 62, Noida, Uttar Pradesh, India Pagetraffic Full time

    **Role Summary: - ** We’re seeking a proactive and articulate Client Servicing Executive to join our dynamic team. Your primary goal will be to maintain and strengthen long-term relationships with clients through outstanding communication and timely coordination. You will be the voice of our agency for assigned clients, ensuring their concerns are...

  • Client Servicing Executive

    1 week ago

    Noida Sector , Noida, Uttar Pradesh, India VMS Events Full time ₹ 25,000 - ₹ 45,000 per year

    Company: VMS Events )Location: Noida, Sector 63Work Mode: Full-time, OnsiteAbout Us:VMS Events is a leading experiential marketing and events agency delivering impactful brand experiences through innovative concepts, flawless execution, and client-focused solutions. We work with top brands across India in events, activations, exhibitions, and retail...

  • Client Servicing Executive

    5 days ago

    Noida, Uttar Pradesh, India IQ Setters Full time

    **Job Description: Client Service Executive (CRM Technical Support)** **Experience**: 2-4 Years **Location**: Noida sec-2 **Key Responsibilities**: - Provide technical support for clients using our CRM software. - Assist in CRM setup, user training, and optimization to meet client needs. - Collaborate with the development team to address client concerns or...

  • Client Servicing Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Triedge Solutions Full time

    **P**osition : Client Servicing Executive Location : Noida Key Responsibilities: - **Client Servicing**: **Requirements: More preference to male, should be having good communication skills in both Hindi and English language, fluent with Microsoft Applications, should have presentation skill and strong verbal communication and should be comfortable in...

  • Client Servicing Executive

    2 weeks ago

    Noida, Uttar Pradesh, India INTINERI INFOSOL PVT LTD Full time

    **Executive - Client Servicing** **Client Servicing** - Must have prior exposure in an event management company. - Good Communication & understanding skills in terms of BTL,Events. - Target new clients & expanding the existing clientele. - Identifying and networking with new accounts, generating business from the existing accounts, achieving profitability &...

  • Client Servicing Executive

    3 days ago

    Noida, Uttar Pradesh, India Triedge Solutions Full time

    Position : Client Servicing Executive Location : Noida Roles & Responsibilities: **Client Servicing**: **Requirements: More preference to male, should be having good communication skills in both Hindi and English language, fluent with Microsoft Applications, should have presentation skill and strong verbal communication and should be comfortable in travel...

  • Client Servicing Executive

    2 weeks ago

    Noida, Uttar Pradesh, India NHN Solutions Full time

    **JOB OVERVIEW**: **ROLES & RESPONSIBILITIES**: 1. Serve as the main point of contact between the company and assigned clients. 2. Understand client needs and objectives; ensure timely and accurate delivery of services. 3. Coordinate with internal departments (design, content, strategy, operations) to execute client projects effectively. 4. Maintain...

  • Client Servicing Executive

    2 weeks ago

    Noida Sector 16, Noida, Uttar Pradesh, India Unacademy Full time

    **Job Summary** We are seeking a proactive and customer-focused Client Serving Executive to handle fee collections, recovery support, and admission-related queries for our EdTech platform. The role involves engaging with students and parents, resolving payment concerns, providing admission guidance, and ensuring smooth end-to-end client support. **Key...

  • Client Servicing Executive

    1 week ago

    Noida, Uttar Pradesh, India INTINERI INFOSOL PVT LTD Full time

    **Executive - Client Servicing** **Event Planner** **Location: - Noida** **Client Servicing (Event Organiser)** activation and events. - Must have prior exposure in an event management company. - Good Communication & understanding skills in terms of BTL,Events. - Target new clients & expanding the existing clientele. - Identifying and networking with new...