
Customer Care Executive
18 hours ago
We are hiring for Experienced CCE Executive for US voice process
Role : Customer Care Executive
Experience : 1yr minimum exp into Customer service voice process
Interview Mode : Face to Face only
Location : Gurgoan
Shift Timing : 5:30 PM to 2:30 AM
Cab Facility : Only Drop
Interested candidates may apply by below button or share CV on whatsapp
Role:
- Handle inbound/outbound calls for US customers (Patients), resolve queries, provide accurate information, and ensure anexcellent customer experience.
- Update & Maintain Customer records in the CRM system.
- Meet or exceed performance metrics such as quality, call handling time, and customer satisfaction.
Requirements:
- Graduate, 13 yrs BPO or US process experience
- Excellent English communication & listening skills
- Basic computer knowledge
- Willing to work night shifts
Benefits: Competitive salary, drop, meals, health insurance, career growth.
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