Floor Manager

4 days ago

Mumbai, Maharashtra, India Employee Hub Full time ₹ 18,396 - ₹ 25,04,921 per year

Job Title: Floor Manager

Location: Mall Office (FEC Department)

Reports To: Operations Manager

Job Overview

We are looking for a Floor Manager to oversee day-to-day floor operations, manage staff, ensure a smooth customer experience, and maintain operational standards. The role involves supervising team members, monitoring daily activities, ensuring compliance, and coordinating with internal departments for efficient workflow.

Key Responsibilities

  • Oversee and manage daily floor operations.
  • Supervise, guide, and support floor staff.
  • Ensure professional service standards and customer satisfaction.
  • Handle customer queries, escalations, and issue resolution.
  • Coordinate with Security, Finance, and other internal teams.
  • Prepare daily/weekly operational reports.
  • Conduct staff training and ensure adherence to company policies.
  • Maintain a safe, clean, and disciplined work environment.
  • Review floor performance and recommend improvements.

Candidate Requirements

  • Graduate in any discipline.
  • 3–4 years of experience in Operations / Facility / Retail / Hospitality / Customer Service or Supervisory role.
  • Strong communication & interpersonal skills.
  • Proficient in MS Office (Excel required).
  • Leadership ability and people management skills.
  • Ability to handle multiple tasks and work under pressure.
  • Age: 30+

Job Types: Full-time, Permanent

Pay: ₹1,533, ₹2,504,921.33 per year

Benefits:

  • Health insurance
  • Provident Fund

Work Location: In person

  • Floor Manager

    2 weeks ago

    Mumbai, Maharashtra, India Employee Hub Full time ₹ 2,00,000 - ₹ 4,24,819 per year

    Job Title: Floor Manager – GamingLocation: Mall Office (FEC Department) - Kalyan,MumbaiReports To: Operations ManagerRole OverviewThe Floor Manager will oversee day-to-day operations of the gaming floor, ensure smooth functioning, maintain service standards, and manage staff performance. The role involves supervising gaming activities, ensuring compliance,...

  • Floor Manager

    2 weeks ago

    Mumbai, Maharashtra, India ASL Hr Solutions Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    • Floor Manager reports to the Assistant Manager on all work aspects.• Co-ordination with departments of Management to ensure smooth operations.• Daily Mall Report, Cruise, Parking, Help Desk & Smile Centre.• Managing customers on the ground.

  • Assistant Floor Manager

    8 hours ago

    Mumbai, Maharashtra, India f5119caa-7b7e-4a49-bc66-a98c0b6f10aa Full time ₹ 3,06,423 per year

    Job Title: Floor ManagerLocation: Mall Office (FEC Department)Reports To: Operations ManagerJob OverviewWe are looking for a Floor Manager to handle daily floor operations, supervise staff, ensure a smooth customer experience, and maintain operational standards. The role includes monitoring day-to-day activities, ensuring compliance, resolving issues, and...

  • Floor Coordinator

    2 days ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company OverviewSir H. N. Reliance Foundation Hospital and Research Centre is a leading multi-speciality tertiary care hospital located in Mumbai, Maharashtra. Known for its advanced technological infrastructure, the hospital emphasizes specialties such as Cardiac Sciences, Gastroenterology, and Oncology. It provides comprehensive medical services with a...

  • Trade Floor Support

    1 week ago

    Mumbai, Maharashtra, India HP Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role & responsibilitiesCandidate must have knowledge on below.Supporting Trader workstations, virtual desktops, laptops, mobiles, and dealer board turrets.Support Disaster recovery site, ensuring correct state of readiness.Asset inventory management, ensuring reporting tools updated for off network devices.Ability to priorities in a demanding environment...

  • Floor Manager

    1 week ago

    Mumbai, Maharashtra, India United Colors of Benetton (UCB) Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    PRIMARY RESPONSIBILITY AREASResponsibilities:Managing/motivating Staff to achieve common goalsFinding new ways to improve the storeMeeting customer demandInventory managementAssisting SM for day planning, target set up, briefing, KPIs, sales report, and others operational matters.Using information technology to record sales figures and for data analysis and...

  • Butler/Floor Executive_Charni Road

    1 week ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Dear Candidate,Namaste Greetings from Sir HN Reliance Foundation Hospital , Mumbai, India.Sir H. N. Reliance Foundation Hospital and Research Centre is a 345-bed, multi-Speciality tertiary care hospital with following thrust areas: Cardiac Sciences, Gastroenterology & Hepatobiliary Sciences, Liver Transplant, Nephro-Urology, Neuro Sciences, Oncology,...

  • Butler/Floor Executive_Charni Road

    18 hours ago

    Mumbai, Maharashtra, India Sir H.N. Reliance Foundation Hospital & Research Centre Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Dear Candidate,Namaste Greetings from Sir HN Reliance Foundation Hospital , Mumbai, India.Sir H. N. Reliance Foundation Hospital and Research Centre is a 345-bed, multi-Speciality tertiary care hospital with following thrust areas: Cardiac Sciences, Gastroenterology & Hepatobiliary Sciences, Liver Transplant, Nephro-Urology, Neuro Sciences, Oncology,...

  • grand club manager

    11 hours ago

    Mumbai, Maharashtra, India Hyatt Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    SummaryYou will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Grand Club Manager is responsible to ensure the smooth operation of the hotel's executive floor, including check-in and check-out of guests, as well...

  • Sales Manager

    1 week ago

    Mumbai, Maharashtra, India HRServ N Consult Full time ₹ 11,00,000 - ₹ 26,00,000 per year

    We are looking for a seasoned Business Development Manager with deep expertise in the flooring industry to drive strategic sales growth across key markets. The ideal candidate will have strong industry relationships and a proven ability to convert opportunities into long-term business.Key ResponsibilitiesIdentify and develop new business opportunities in the...