Key Account Manager

1 week ago

Bengaluru, Karnataka, India Kapiva Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About the Role

We are seeking a motivated and detail-oriented Key Account Manager (KAM) to join our

International Ecommerce Business team. This role is ideal for someone with a strong analytical

mindset, proven experience in managing accounts, and a keen understanding of digital commerce.

The KAM will be responsible for driving growth, maintaining relationships with key partners, and

ensuring flawless execution of business strategies.

Key Responsibilities

  • Manage and grow relationships with international ecommerce partners and marketplaces.
  • Own end-to-end account management including sales, operations, promotions, and

performance tracking.

  • Analyze business performance using data-driven insights to identify opportunities and

challenges.

  • Collaborate with cross-functional teams (marketing, supply chain, operations, finance) to

deliver business objectives.

  • Monitor competitive landscape and market trends to identify growth opportunities.
  • Ensure effective stakeholder management across both internal and external teams.
  • Drive operational excellence and support initiatives for category and revenue growth.

Requirements

  • 1–2 years of proven experience as a Key Account Manager, preferably in ecommerce.
  • Strong analytical skills with the ability to interpret data and make actionable recommendations.
  • Proficiency in MS Excel and other analytical tools; comfort with reporting and dashboards.
  • Excellent communication and stakeholder management skills.
  • Knowledge of quick commerce platforms and dynamics will be a strong advantage.
  • Ability to thrive in a fast-paced, dynamic, and international business environment.

What We Offer

  • Opportunity to work on global ecommerce business and scale international markets.
  • A collaborative, high-energy team environment.
  • Exposure to fast-growing digital commerce channels.

If you are passionate about ecommerce, data-driven decision making, and building impactful

relationships, we'd love to hear from you.

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