Implementation Specialist
4 days ago
About Entrexael
Entrexael is a dynamic venture studio and business solutions company committed to empowering startups, MSMEs, and communities with innovative platforms and services. We specialize in building scalable digital ecosystems that bridge the gap between entrepreneurship, technology, and market adoption.
Role Overview
We are looking for an enthusiastic Implementation Specialist to join our team. This role is key in ensuring our clients experience a smooth onboarding journey and successfully adopt our platform. You will act as the bridge between our product and customer, guiding, training, and supporting them to unlock maximum value.
Key Responsibilities
- Manage the end-to-end onboarding process for new clients.
- Assist businesses in setting up profiles, categories, products, and services.
- Provide training, walkthroughs, and demonstrations of platform features.
- Act as the primary point of contact during initial adoption phase.
- Collaborate with Customer Success, Technical, and Marketing teams to resolve client queries and ensure smooth implementation.
- Document onboarding steps and contribute to improving the implementation playbook.
Job Types: Full-time, Fresher
Pay: From ₹180,000.00 per year
Benefits:
- Paid sick time
- Paid time off
- Work from home
Work Location: Remote
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