Operations Manager

5 days ago

Pune, Maharashtra, India Atica Global Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Location:
Pune, India (Night Shift – US Market)

Department:
Distribution & Operations

Compensation:
Competitive base salary + performance-linked bonus

About Atica Global

Atica Global is a fast-growing hospitality solutions provider helping 150+ US hotels unlock new revenue streams through Sales, Revenue, and Operations excellence. We are building scalable systems and innovative models that transform how hotels grow.

We are a startup at heart—driven by
ownership, urgency, and execution
. Every team member is empowered to build, experiment, and directly shape Atica's growth story.

Role Overview

We are seeking a driven
Operations Manager
to lead the Operations vertical. This person will design and scale processes, own SOP execution, manage a team of 5–15 associates, and ensure the right people, skills, and capacity are always in place as we scale.

The ideal candidate thrives in ambiguity, has
high agency
, and wants to
build a startup function from scratch—not just manage one
.

This is a hybrid role requiring both strategic thinking and hands-on execution: you'll align closely with Sales, Revenue, Product, and Tech teams, ensure operational excellence, and relentlessly push for efficiency and impact.

Key Responsibilities

Team Leadership & Capacity Planning

  • Lead, coach, and grow a high-performing Operations team (5–15 members).
  • Assess
    team capacity and skill alignment
    to meet business needs.
  • Ensure team members are trained on the right tools, SOPs, and systems.
  • Proactively identify talent gaps and
    hire accordingly
    to maintain quality and scale.
  • Foster a culture of ownership, urgency, and continuous improvement.
  • Set measurable goals and ensure accountability.

Process & SOP Management

  • Own and continuously improve SOPs across Operations, Sales, and Revenue.
  • Eliminate redundancy by transitioning tasks into streamlined workflows.
  • Implement automation and scalable systems.

Cross-Functional Alignment

  • Act as the operations backbone for Sales, Revenue, and Product.
  • Work closely with
    Product & Tech teams
    :
  • Identify and track bugs affecting operations.
  • Raise feature requests for new workflows or process improvements.
  • Continuously optimize internal tools to improve efficiency and accuracy.
  • Resolve operational bottlenecks and ensure smooth campaign/RFP execution.
  • Drive clarity and visibility across teams.

Reporting & Data

  • Build dashboards and trackers for leadership visibility.
  • Deliver monthly OKRs tied to company growth.
  • Use data to identify trends and drive improvements.

Quality & Audits

  • Run structured audits to ensure service quality.
  • Build feedback loops for continuous optimization.

What We're Looking For

  • 4–6 years of experience in
    Operations, Sales Ops, or Revenue Ops
    (hospitality or startup preferred).
  • Strong people leadership.
  • Proven ability to build processes and implement tools in fast-paced setups.
  • Analytical mindset with strong Excel/Google Sheets skills (SQL a plus).
  • High agency and urgency
    : you act like an owner.
  • Comfortable working
    US night shifts
    .

Why Join Us

  • Build, not just manage
    —own a vertical from the ground up.
  • Competitive salary +
    performance-linked bonus
    .
  • Fast track to leadership position
  • CTC aligned with experience & market benchmarks.
  • Direct exposure to international clients and decision-makers.

  • Deputy Manager

    2 weeks ago

    Pune, Maharashtra, India Cubical Operations LLP Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Job Title:Deputy Manager / Manager – Third-Party Risk Management (TPRM)Location:PuneExperience:5+ YearsDepartment:Information Risk Management / CybersecurityEmployment Type:Full-timeAbout the Role:We are looking for an experienced and drivenThird-Party Risk Management (TPRM) professionalto lead and manage end-to-end vendor risk assessments for global...

  • Operations Manager

    2 weeks ago

    Pune, Maharashtra, India Highrise Solutions LLP Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Description:Job Title: Operations Manager - Business Process Services (BPS)Location: PuneJob Description:We are looking for an experienced Operations Manager to oversee our Business Process Services (BPS) operations. The Operations Manager will be responsible for managing a team, ensuring operational efficiency, driving performance improvement projects,...

  • Operations Manager

    5 days ago

    Pune, Maharashtra, India Ideajar Enterprises Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are looking for an Operations Manager to manage operations across multiple sites in Pune - he would be responsible for day to day Admin/operations across sites which would cover the following ProcurementVendor ManagementDay to Day operations

  • Manager, Operations

    5 days ago

    Pune, Maharashtra, India Wolters Kluwer Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About the Role:As a Manager, Operations, you will play a crucial role in overseeing the daily activities of a dedicated team, ensuring seamless coordination across various operational functions. Join us to help enhance efficiency, optimize processes, and contribute to our overall operational success, fostering an environment that strives for continuous...

  • Operations Manager

    2 weeks ago

    Pune, Maharashtra, India Qnous Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionQnous Services Pvt Ltd is a research and consulting company based in India. By leveraging advanced methodologies, Qnous delivers Business and Consumer Insights alongside Programming and Data Services to empower organizations. Our solutions enable companies to make faster, more informed decisions about products and services. With a...

  • Operations Manager

    2 weeks ago

    Pune, Maharashtra, India ZiffyHealth Full time

    Company DescriptionZiffyHealth is an IoT-enabled, AI-driven health-tech platform focused on improving healthcare access and affordability across Urban and Rural India. Incubated at the Atal Incubation Center-Pinnacle (supported by the Atal Innovation Mission, NITI Aayog, Government of India), ZiffyHealth leverages cutting-edge technology and AI-powered...

  • Operations Manager

    2 days ago

    Pune, Maharashtra, India PopcornStay Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionPopcornStay is India's fastest-growing managed home and serviced apartments rental company. We provide better rental solutions and elevate the stay experience for our residents through advanced technology and stellar hospitality. We transform unbranded, unfurnished houses and hotels into fully furnished and maintained apartments. These...

  • Operation manager

    7 days ago

    Pune, Maharashtra, India PopcornStay Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionPopcornStay is one of India's fastest-growing managed home and serviced apartments rental companies. We provide innovative rental solutions for stakeholders and elevate the living experience of residents through cutting-edge technology and premium hospitality. By transforming unbranded, unfurnished houses and hotels into fully furnished,...

  • Operations Manager

    2 weeks ago

    Pune, Maharashtra, India ADF Engineering Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    What We are lookingKey Responsibilities-Project Management-Oversee all operational aspects of manufacturing projects from inception to completion.Develop and implement project plans, schedules, and budgets.Monitor project progress and make adjustments to ensure timely completion.Production Planning & Control-Develop detailed production plans and schedules...

  • Operations Manager

    2 weeks ago

    Pune, Maharashtra, India TCG Hospitality Full time

    Senior Operations Manager – Factory | Cloud Kitchens | Restaurant OutletsLocation: PuneCompany: Trijya Foods & Beverages LLP | TCG HospitalityReports To: Managing DirectorExperience: 8–15 Years in Operations | Preferably from Mid-sized Organizations | Non-Hospitality BackgroundAbout the RoleWe are seeking a hands-on Senior Operations Manager who can...