Customer Relationship Management executive

4 hours ago


Nagercoil, Tamil Nadu, India SM Marains Full time ₹ 4,00,000 - ₹ 6,00,000 per year
The Role:

You will be responsible for :

  • Handling inbound calls and emails in a professional manner.
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction.
  • Working with various internal teams to ensure prompt and accurate order processing and delivery.
  • Escalating customer feedback as required.
Ideal Profile:
  • You have at least 1 year experience within a Client Services or Customer Service role, ideally within the Manufacturing industry.
  • You possess excellent interpersonal as well as written and verbal communication skills.
  • You possess strong analytical skills and are comfortable dealing with numerical data
  • You are a strong team player who can manage multiple stakeholders
  • You are adaptable and thrive in changing environments
What's on Offer?
  • Opportunity to make a positive impact
  • Fantastic work culture
  • Opportunity within a company with a solid track record of performance


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