Customer Care Executive

2 days ago


Nagercoil, Tamil Nadu, India Muthoot Finance Full time ₹ 1,04,000 - ₹ 1,30,878 per year

Designation : Customer Care Executive

Preferred : Female only

Experience : Minimum 6 month above experience in Tele calling field

Graduate : Any Degree Vacancy

Job Description:

  • Ensure 100+ Tele Calling Every day & Pitching New customer for Gold Loans
  • Lead Generation for cross sell product at Branch and ensure the conversion.
  • Responding to customer service issues in a timely manner.
  • Developing customer satisfaction goals and coordinating with the team to meet them on a steady basis.
  • Maintaining accurate records and documenting all customer service activities and discussions.
  • Participate in various customer service initiatives, improving customer satisfaction and loyalty.
  • Learn and support the implementation of customer feedback mechanisms to enhance service quality.
  • Manage routine administrative tasks, such as data entry, record maintenance, and follow-up activities

Growth and Career Opportunities:

  • A dynamic and supportive work environment where you can build a long-term career in customer service and relationship management.
  • Excellent career growth opportunities in a leading organization with a proven track record.
  • Performance-driven rewards and incentives that encourage and recognize your contributions

Contact :

Mail id -

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