Customer Care Executive

7 hours ago

Nagercoil, Tamil Nadu, India AT BROADBAND Full time ₹ 1,08,000 - ₹ 1,32,000 per year

Job Description

We are looking for a Customer Care Executive to join our AT Broadband support team. The ideal candidate will be responsible for handling customer calls, providing timely assistance, and ensuring customer satisfaction through effective issue resolution and coordination with the technical team.

Key Responsibilities

  • Handle inbound and outbound customer calls professionally.
  • Understand customer issues and provide appropriate solutions or escalate to the concerned team for resolution.
  • Update customers on the status of their complaints or service requests.
  • Follow up on pending or delayed complaints to ensure timely closure.
  • Maintain accurate records and history of customer complaints and resolutions.
  • Coordinate with internal teams to ensure smooth service delivery.
  • Provide feedback and suggestions to improve customer experience.

Requirements

  • Excellent communication skills in English and Tamil (both verbal & written).
  • Basic computer knowledge and familiarity with CRM systems preferred.
  • Strong problem-solving skills and customer-focused attitude.
  • Ability to multitask and work in a fast-paced environment.
  • Prior experience in customer support or telecom industry is an added advantage.

Job Types: Full-time, Permanent, Fresher

Pay: ₹9, ₹11,000.00 per month

Work Location: In person

  • Customer Care Executive

    4 days ago

    Nagercoil, Tamil Nadu, India Hindustan HR Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Job Title : Customer Care ExecutiveQualification : Any degreeLanguages Known : Kannada , Telugu, Hindi ( any two languages known )Basic Language Known : Tamil / EnglishSalary : 12,000 to 15,000Timing : 9.30 to 6.30Rotational ShiftExperience : Fresher / 6 months / 1 yearSunday no leave / candidates can take week days leaveAccommodation givenSJob Type:...

  • Customer Care Executive

    17 hours ago

    Nagercoil, Tamil Nadu, India SM Marains Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    SM Marians Advances Gearboxs India Pvt Ltd is a trailblazing leader in marine engineering solutions with a history of excellence spanning over six decades. Established in 1962 and headquartered in Nagercoil, Tamil Nadu, our unwavering commitment to serving the marine fishing sector has made us an industry standout. 60+ Years of Excellence: With more than six...

  • Customer Support Executive

    6 days ago

    Nagercoil, Tamil Nadu, India Hindustan HR Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: Customer Support ExecutiveLocation: NagercoilGender: Male/FemaleExperience: 2 Years (BPO experience preferred)Salary: ₹15,000 – ₹20,000Job Description:We are hiring an experienced Customer Support Executive with a background in BPO operations. The candidate should be fluent in English and Hindi, capable of handling calls, resolving customer...

  • Customer Support Executive

    6 hours ago

    Nagercoil, Tamil Nadu, India Muthoot Fincorp Limited Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    CUSTOMER SUPPORT EXECUTIVE NAGERCOIL Adherence of Statutory & legal Compliance – Prior approval, registration, return filing etc. End to end processing of Chits Business – Application processing/KYC compliance/system Updating/auction process/payment processing etc. Goals Customer Service – End to end customer interaction process MIS & Vendor...

  • Sales & Marketing Executive

    1 week ago

    Nagercoil, Tamil Nadu, India Precisalign Pvt Ltd Full time ₹ 3,60,000 - ₹ 10,80,000 per year

    Conduct clinic visits and outreach to generate new leads and expand the dentist network.Build and maintain strong relationships with existing clients to drive case retention.Support clinics with case initiation, including coordinating intraoral scans where required.Follow up with dentists for treatment plan approvals and ensure timely case...

  • Customer Support Executive

    2 weeks ago

    Nagercoil, Tamil Nadu, India Enyard Full time ₹ 2,50,000 - ₹ 6,00,000 per year

    Responsibilities:* Manage customer queries via phone, email & chat* Collaborate with teams for issue resolution* Maintain high NPS through timely responses* Provide product info & troubleshooting assistance

  • Customer Support Specialist

    7 days ago

    Nagercoil, Tamil Nadu, India Hindustan HR Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    We are hiringRole: Customer support executiveAny degreeSkill- Excellent communication, leadership.Language known: Hindi, Telugu, CannadaMale/FemaleAccommodation available for relocationSalary:12-18kLocation: NagercoilContact: Job Type: Full-timePay: ₹10, ₹18,000.00 per monthWork Location: In person

  • Customer Relationship Management executive

    17 hours ago

    Nagercoil, Tamil Nadu, India SM Marains Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    SM Marians Advances Gearboxs India Pvt Ltd is a trailblazing leader in marine engineering solutions with a history of excellence spanning over six decades. Established in 1962 and headquartered in Nagercoil, Tamil Nadu, our unwavering commitment to serving the marine fishing sector has made us an industry standout. 60+ Years of Excellence: With more than six...

  • HR Executive

    6 days ago

    Nagercoil, Tamil Nadu, India Panacorp Software Solutions Pvt Ltd Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Role Purpose:The HR Executive will handle recruitment, employee support, and HR operations to ensure smooth functioning of the company. They will focus on hiring the right talent for roles like Research Analysts, Business Development Executives, Journal Editors, and Admin staff, while also maintaining employee relations and policies.Key...

  • Insurance Executive

    2 weeks ago

    Nagercoil, Tamil Nadu, India KIMS Heatlh Care Management Limited Full time ₹ 25,00,000 - ₹ 35,00,000 per year

    Claims Management:Process, submit, and follow up on insurance claims, resolving discrepancies and denials with insurance providers.Patient Assistance:Educate patients on their insurance coverage and benefits and assist them with understanding their bills and statements.Liaison with Insurers:Serve as a point of contact between the hospital and insurance...