Customer Care Executive

5 days ago

Nagercoil, Tamil Nadu, India Tony Chapal Full time ₹ 2,00,000 - ₹ 3,00,000 per year

Job Summary

We are looking for an enthusiastic and customer-focused Customer care Executive to handle outbound and inbound calls, generate leads, explain products/services, and maintain positive customer relationships. The ideal candidate should have excellent communication skills and the ability to achieve targets.

Key Responsibilities

  • Make outbound calls to potential and existing customers to promote products/services.
  • Handle inbound queries and provide accurate information to customers.
  • Generate leads and set up appointments for the sales team.
  • Maintain records of conversations and update the database regularly.
  • Follow up on prospective clients to close sales.
  • Understand customer needs and provide appropriate solutions.
  • Achieve daily/weekly/monthly call and sales targets.
  • Maintain professionalism and positive attitude during customer interactions.

Requirements

  • Proven experience as a telecaller, telesales executive, or similar role (preferred).
  • Excellent communication skills in [English / Regional Language as required].
  • Ability to learn about products/services quickly and explain them clearly.
  • Basic computer knowledge (MS Office, CRM software).
  • Persuasive, self-motivated, and result-oriented.
  • Minimum qualification: [12th pass / Graduate].

Key Skills

  • Strong verbal communication
  • Customer service orientation
  • Sales & negotiation skills
  • Active listening and problem-solving
  • Time management

Salary & Benefits

  • Salary: [Insert Salary Range]
  • Incentives based on performance
  • Career growth opportunities
  • Training & development support

*Preferred for Female Candidate

Job Type: Full-time

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Internet reimbursement

Language:

  • Hindi (Preferred)
  • English (Required)

Work Location: In person

Speak with the employer

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