Customer Care Executive
5 days ago
Job Summary
We are looking for an enthusiastic and customer-focused Customer care Executive to handle outbound and inbound calls, generate leads, explain products/services, and maintain positive customer relationships. The ideal candidate should have excellent communication skills and the ability to achieve targets.
Key Responsibilities
- Make outbound calls to potential and existing customers to promote products/services.
- Handle inbound queries and provide accurate information to customers.
- Generate leads and set up appointments for the sales team.
- Maintain records of conversations and update the database regularly.
- Follow up on prospective clients to close sales.
- Understand customer needs and provide appropriate solutions.
- Achieve daily/weekly/monthly call and sales targets.
- Maintain professionalism and positive attitude during customer interactions.
Requirements
- Proven experience as a telecaller, telesales executive, or similar role (preferred).
- Excellent communication skills in [English / Regional Language as required].
- Ability to learn about products/services quickly and explain them clearly.
- Basic computer knowledge (MS Office, CRM software).
- Persuasive, self-motivated, and result-oriented.
- Minimum qualification: [12th pass / Graduate].
Key Skills
- Strong verbal communication
- Customer service orientation
- Sales & negotiation skills
- Active listening and problem-solving
- Time management
Salary & Benefits
- Salary: [Insert Salary Range]
- Incentives based on performance
- Career growth opportunities
- Training & development support
*Preferred for Female Candidate
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Language:
- Hindi (Preferred)
- English (Required)
Work Location: In person
Speak with the employer
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