Assistant Sales Manager- Luxury Hotels to affluent travelers

2 days ago

Delhi, Delhi, India The Search House Full time ₹ 12,00,000 - ₹ 36,00,000 per year
This position is responsible for achieving room night and revenue targets from the India market for all assigned hotels (International as well as domestic).100% retention of all assigned key accounts  Driving deeper  penetration into existing clients and structured acquisition of targeted accounts. 

Job Responsibilities / Accountabilities :
  • Work with the management, and the clients(hotels) to develop a business plan to achieve goals.
  • Develop a Key Account Management plan for each Key Account assigned (Key accounts include corporate clients and travel partners
  • Focused calls per plan agreed with management.
  • Prepare and submit monthly Sales Reports and MIS as required.
  • Conduct Client Business Reviews for assigned Key accounts per agreed periodicity with the client. Business reviews to be in the form of  meetings with minutes and a formal presentation  of data/ key benefits and outcomes. Track business against projections to ensure the client exceeds fair market share.
  • Develop and implement an effective PR strategy to anchor each existing customer.
  • Effectively partner Hotel operations teams to meet and exceed customer expectations. 
  • Introduce new service / product upgrades to Key clients through "show and tell" and appropriate entertainment to get them to experience the hotel's/ hotel company's products and services.
  • Drive/ support  effective implementation of Marketing plans and promotions. 
  • Ensure comprehensive coverage and knowledge of assigned territory. Independently represent the client in Delhi, Bombay and Bangalore. 
  • Develop and proactively update a Prospect list for business development 
  • Ensure continuous focus on acquisition by developing and acting on a "sales Pipeline"
  • To keep abreast of market factors and competitor activity . Continuously benchmark company products and services against competitors to ensure the company remains " best in class".
  • Assist the hotel teams during " India Sales Missions"/ Sales Blitz
 

Area of  Operation :  New Delhi (with travel to key cities within India and overseas as required).

Key linkages/ coordinates with :
  • Hotel Operations staff ( for customer service)
  • DOSM and Sales teams at each hotel
  • Regional/ Corporate Sales & Marketing Office/ Staff where appropriate.
 Desired Skill Set/ Attributes:
  • Minimum 2-3 years Sales experience with a luxury hotel group in India.
  • Graduate. 
  • Excellent verbal and written communication in English  clear, transparent, articulate.     
  • Excellent interpersonal skills.
  • Very strong customer orientation
  • High results orientation - takes accountability for own results.
  • High integrity -High energy with positive attitude.
  • Professional appearance and demeanour. 
Company Profile :-

Our client is a Services and Marketing firm that provides a comprehensive range of Sales, Marketing, and PR representation services in India to luxury hotel companies and independent hotels. Offering a carefully curated collection of exceptional boutique hotels, heritage hotels, luxury wellness resorts, safari camps and lodges as well as extraordinary villas & estates for discerning individuals.

The company has a decade of promoting marquee luxury hotel brands to affluent travelers across India.  Clients include some of the most iconic luxury hotel brands and standalone hotels from across the world.The company has a qualified database of ultra-wealthy travelers, travel companies, wedding planners specializing in the affluent segment, TMC, corporate travel administrators and bookers responsible for the travel arrangements of owners, promoters, and CEO's of SME and large corporations. 

 The company has a database of high-spend customers for their hotel clients. They also work closely with partners such as American Express - Travel and Lifestyle Services, India (for their Centurion and Platinum Cardmembers) and more such partners.

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