counter Sales Manager
3 days ago
Sales Management:
Key Responsibilities:
- Drive counter sales of hydraulic and pneumatic products, achieving monthly and annual sales targets.
- Identify new sales opportunities and actively promote products to existing and potential customers.
- Prepare and present sales reports, forecasts, and market analysis to management.
Customer Relationship Management:
- Develop and maintain strong relationships with walk-in customers, distributors, and partners.
- Resolve customer queries, complaints, and technical issues promptly and professionally.
- Provide technical guidance and application support for hydraulic and pneumatic systems.
Product & Technical Knowledge:
- Maintain in-depth knowledge of hydraulic and pneumatic products, including:
- Hydraulic hoses, fittings, and adapters
- Accumulators and holding valves
- Filters and directional control valves (DCV)
- Hydraulic seals and related components
- Keep up-to-date with industry trends, competitor offerings, and new technologies.
Team Leadership:
- Supervise, mentor, and motivate counter sales staff to enhance performance and customer service quality.
- Conduct training sessions for staff on product knowledge, sales techniques, and safety compliance.
Operational Coordination:
- Coordinate with procurement, warehouse, and logistics teams to ensure timely product availability.
- Monitor inventory levels and suggest reorder quantities based on demand trends.
- Ensure adherence to company policies, safety standards, and quality procedures.
Qualifications & Experience:
- Bachelor's degree in Mechanical Engineering, Industrial Engineering, Business, or related field.
- Minimum 5–7 years of experience in hydraulic/pneumatic sales, with at least 2 years in a counter sales or supervisory role.
- Strong technical knowledge of hydraulic hoses, fittings, adapters, accumulators, valves, filters, DCVs, and seals.
- Proven track record of achieving sales targets and managing a sales team.
Skills & Competencies:
- Excellent communication, negotiation, and interpersonal skills.
- Customer-focused with problem-solving and technical aptitude.
- Leadership skills with the ability to train and motivate team members.
- Proficiency in MS Office and CRM software.
- Ability to work in a fast-paced environment and manage multiple priorities.
Core Values Alignment:
- Commitment, Passion, Accountability, Trustworthiness, and Safety as per ETS company standards.
Reporting:
- Directly reports to the General Manager and works closely with procurement, warehouse, and technical teams.
Job Type: Full-time
Pay: From ₹150,000.00 per month
Ability to commute/relocate:
- Ernakulam North, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)
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