counter Sales Manager

1 day ago

Ernakulam North Kochi Kerala, India Emdad Technical services Co Ltd Full time ₹ 15,00,000 - ₹ 18,00,000 per year

Sales Management:

Key Responsibilities:

  • Drive counter sales of hydraulic and pneumatic products, achieving monthly and annual sales targets.
  • Identify new sales opportunities and actively promote products to existing and potential customers.
  • Prepare and present sales reports, forecasts, and market analysis to management.

Customer Relationship Management:

  • Develop and maintain strong relationships with walk-in customers, distributors, and partners.
  • Resolve customer queries, complaints, and technical issues promptly and professionally.
  • Provide technical guidance and application support for hydraulic and pneumatic systems.

Product & Technical Knowledge:

  • Maintain in-depth knowledge of hydraulic and pneumatic products, including:
  • Hydraulic hoses, fittings, and adapters
  • Accumulators and holding valves
  • Filters and directional control valves (DCV)
  • Hydraulic seals and related components
  • Keep up-to-date with industry trends, competitor offerings, and new technologies.

Team Leadership:

  • Supervise, mentor, and motivate counter sales staff to enhance performance and customer service quality.
  • Conduct training sessions for staff on product knowledge, sales techniques, and safety compliance.

Operational Coordination:

  • Coordinate with procurement, warehouse, and logistics teams to ensure timely product availability.
  • Monitor inventory levels and suggest reorder quantities based on demand trends.
  • Ensure adherence to company policies, safety standards, and quality procedures.

Qualifications & Experience:

  • Bachelor's degree in Mechanical Engineering, Industrial Engineering, Business, or related field.
  • Minimum 5–7 years of experience in hydraulic/pneumatic sales, with at least 2 years in a counter sales or supervisory role.
  • Strong technical knowledge of hydraulic hoses, fittings, adapters, accumulators, valves, filters, DCVs, and seals.
  • Proven track record of achieving sales targets and managing a sales team.

Skills & Competencies:

  • Excellent communication, negotiation, and interpersonal skills.
  • Customer-focused with problem-solving and technical aptitude.
  • Leadership skills with the ability to train and motivate team members.
  • Proficiency in MS Office and CRM software.
  • Ability to work in a fast-paced environment and manage multiple priorities.

Core Values Alignment:

  • Commitment, Passion, Accountability, Trustworthiness, and Safety as per ETS company standards.

Reporting:

  • Directly reports to the General Manager and works closely with procurement, warehouse, and technical teams.

Job Type: Full-time

Pay: From ₹150,000.00 per month

Ability to commute/relocate:

  • Ernakulam North, Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

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