Sales Cashier

1 week ago


Kochi Kerala, India AMMA'S PASTRIES Full time

**Job Title**: Outlet Sales Staff
**Location**: Amma’s Pastries, Kothamangalam
**Department**: Sales & Customer Service
**Reports To**: Outlet Manager / Area Manager

**Job Purpose**:
To provide excellent customer service, ensure smooth sales transactions, maintain outlet standards, and contribute to achieving sales and customer satisfaction goals of Amma’s Pastries.

**Key Responsibilities**:

- **Customer Service & Sales**:

- Greet customers warmly and assist them in product selection.
- Promote cakes, pastries, and other products to maximize sales.
- Handle billing, cash/card transactions, and issue receipts.
- Upsell & cross-sell products based on customer preferences.
- **Outlet Operations**:

- Maintain cleanliness and hygiene of the counter, display, and seating area.
- Ensure proper product display, labelling, and stock rotation (FIFO).
- Monitor stock levels and inform the manager of shortages.
- Assist in receiving, checking, and storing goods properly.
- **Quality & Compliance**:

- Follow food safety, hygiene, and company standards.
- Report any product quality issues immediately to the manager.
- Ensure outlet adheres to Amma’s Pastries brand standards.
- **Teamwork & Reporting**:

- Support colleagues in daily operations.
- Maintain daily sales records and reports.
- Follow duty roster and outlet timings strictly.

**Skills & Qualifications**:

- Minimum qualification: Plus Two / Graduate (preferred).
- Previous experience in sales, retail, or F&B service (preferred).
- Good communication skills in Malayalam, Hindi, or English.
- Basic computer knowledge for billing (POS).
- Friendly, energetic, and customer-focused attitude.

**Working Conditions**:

- Duty hours: 8-10 hours (shift-based).
- Weekly off as per roster.
- Uniform will be provided.

**Benefits**:

- Salary as per company standards.
- Incentives on achieving sales targets.
- Staff discounts on products.
- Career growth opportunities within Amma’s Pastries.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Work Location: In person


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