HRSD Functional Consultant

4 days ago

Hyderabad, Telangana, India Cloudxtreme Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Key Responsibilities:

  • Champion Client Needs: Act as the Business Product Owner for the People & Operations teams ServiceNow HRSD platform, representing business requirements to the Technology team.
  • Collaborate on Large-Scale Projects: Partner with the Digital Operations Manager and Product Owner to deliver impactful ServiceNow HRSD solutions.
  • Drive Requirements Gathering: Work closely with People & Operations team stakeholders to document and analyze business requirements, ensuring alignment with project goals.
  • Lead User Testing: Coordinate and lead User Acceptance Testing (UAT), ensuring the platform meets stakeholder expectations and resolving bugs or defects.
  • Enhance Efficiency: Identify opportunities to improve process efficiencies and effectiveness within the ServiceNow HRSD platform.
  • Support Change Management: Partner with the Change team to drive effective communication and change management initiatives globally.
  • Ensure Project Success: Collaborate with the PMO to meet project milestones and deliverables on time.

Qualifications:

  • Technical Experience: 5-7 years of experience in workflow technology workflows, preferably in ServiceNow HRSD.
  • HR Expertise: Strong understanding of HR processes and terminology, policies and best practices.
  • Communication Skills: Strong stakeholder management and communication skills to bridge business and technical teams.
  • Agile Expertise: Hands-on experience in agile project environments and working in virtual, cross-functional teams.
  • Problem Solving: Proven ability to gather, prioritize, and document business requirements to drive efficiency and deliver an excellent user experience.
  • Organizational Skills: Excellent organizational and analytical skills to manage complex workflows.
  • Global Experience: Experience working in a global or matrixed organization is an advantage.

Contract Details:

Location: Hyderabad

Work hours: Monday – Thursday: 2PM – 11PM IST, Fridays: 11AM to 8PM IST

SNOW end user, HR process, no configuration, good stake holder mgmt.,

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