Customer Relationship Executive

4 days ago

Palakkad, Kerala, India Infinacx Corporate solutions private limited Full time ₹ 4,80,000 - ₹ 9,60,000 per year

About the Role:

We are seeking a proactive and customer-focused Customer Relations Executive to manage client communication, follow up on enquiries, ensure timely completion of orders or services, and coordinate payment collection. The ideal candidate will play a key role in maintaining excellent customer relationships and supporting smooth business operations from enquiry to post-delivery.

Key Responsibilities:

  • Handle and follow up on customer enquiries via phone, email, or chat to ensure timely responses and closure.
  • Coordinate with internal teams (sales, operations, and accounts) to ensure smooth execution of customer orders or service requests.
  • Monitor timelines and progress to ensure timely completion and delivery of commitments.
  • Follow up on pending payments and ensure collection within agreed terms.
  • Maintain accurate and up-to-date customer records, including communication logs, quotations, and payment details.
  • Resolve customer issues and complaints professionally and efficiently.
  • Identify opportunities for repeat business, upselling, and improved customer satisfaction.
  • Prepare regular reports on enquiries, order status, and payment follow-ups.

Qualifications & Skills:

  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • 0-2 years of experience in customer service, sales coordination, or client relations.
  • Strong communication, follow-up, and negotiation skills.
  • Good understanding of sales/order management processes.
  • Proficiency in CRM tools and MS Office (Excel, Word, Outlook).
  • Detail-oriented with strong organizational and multitasking abilities.
  • Ability to work independently and handle multiple priorities.

Compensation & Benefits:

  • Competitive salary with incentives for performance and collections.
  • Training and growth opportunities.
  • Positive and collaborative work environment.

Job Types: Full-time, Permanent

Pay: ₹8,000.00 per month

Work Location: In person

  • Customer Relationship Executive

    2 weeks ago

    Palakkad, Kerala, India Sununited Enterprises Pvt Ltd Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    As a Customer Support Executive, you will be responsible for providing exceptional customer service and support to our clients. You will serve as the primary point of contact for addressing inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate will possess strong communication skills, problem-solving abilities, and a dedication...

  • Customer Relationship Manager

    2 weeks ago

    Palakkad, Kerala, India CHATHAMKULAM ASSOCIATES Full time ₹ 3,25,942 per year

    Build and maintain strong relationships with customers.Job Type: Full-timePay: ₹8, ₹27,161.65 per monthWork Location: In person

  • Customer Relationship Executive

    1 week ago

    Palakkad, Kerala, India Incheon Motors Pvt Ltd Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    We are looking for a dedicated Service CRE to manage customer interactions in our service department. The ideal candidate will ensure smooth customer handling, timely updates, and excellent service support from vehicle check-in to delivery.Key ResponsibilitiesWelcome customers to the service department and assist with job card opening.Coordinate with Service...

  • Customer Relations Executive

    2 weeks ago

    Palakkad, Kerala, India Hygiene Fresh Full time ₹ 2,64,000 - ₹ 3,60,000 per year

    Job Title: Customer Relationship ExecutiveCompany: Hygiene FreshLocation: Palakkad DistrictJob Description:Hygiene Fresh, a leading manufacturer of hygiene care products, is looking for a proactive and customer-focused Customer Relationship Executive for the Palakkad district.The selected candidate will be responsible for maintaining strong customer...

  • customer relation executive

    1 week ago

    Palakkad, Kerala, India VYAPARAVIJAYAM TRADES & AGENCIES PVT Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Job Title:Customer Relation Executive (CRE) – NBFCJob Role:The Customer Relation Executive is responsible for building and maintaining strong relationships with customers, handling queries, promoting NBFC products, ensuring customer satisfaction, and supporting business growth through effective service and communication.Key Responsibilities:1. Customer...

  • Customer Relationship Officer

    1 week ago

    Palakkad, Kerala, India BK DHANALAKSHMI Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Customer Service Manager (CRO) – Job DescriptionLocation: ALL KERALAResponsibilities:Manage client accounts & assist in policy documentationTrack policy renewals & premium collectionServe as first point of contact for client inquiriesSupport branch manager in operational tasksMaintain accurate records of policies, commissions, and...

  • Customer Relation Executive

    6 days ago

    Palakkad, Kerala, India Cherussery Credits Private Limited Full time ₹ 2,40,000 per year

    Job Title : Customer Relation Executive ( Palakkad ,Koduvayur Branch)Cherussery Credit Pvt LtdCherussery Credit Pvt Ltd is a company registered in the state of Andhra Pradesh and taken over by the present stake holders of Kerala during the year 2016. The company holds a valid NBFC registration since 1989, to do the business of financing all over the India....

  • Nri Relationship Manager

    2 weeks ago

    Palakkad, Kerala, India Skillventory Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Key responsibilities:Acquire new NRI clients through networking, database management, and market intelligence.Manage and deepen relationships with existing NRI clients.Cross-sell banking products and services to meet client needs.Achieve targets for NRI clients and manage assets under management (AUM).Collaborate with product and operations teams to drive...

  • Relationship Manager

    6 days ago

    Palakkad, Kerala, India gekinformation Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    We're looking for a people‑oriented relationship manager to build and nurture partnerships with key clients, drive business growth, and ensure customer delight.Responsibilities:Manage a portfolio of existing clients; understand their goals and offer tailored solutions.Identify cross-selling and upselling opportunities; collaborate with sales teams to close...

  • Customer Relation Executive

    2 days ago

    Palakkad, Kerala, India VYAPARAVIJAYAM TRADES & AGENCIES PVT Full time ₹ 1,80,000 - ₹ 3,60,000 per year

    Job Title: Collection ExecutiveDepartment: Collections / RecoveryReporting To: Branch Manager / Collection ManagerJob Purpose:To ensure timely recovery of outstanding dues from customers while maintaining a positive customer relationship and adhering to company policies and regulatory guidelines.Key Responsibilities:Loan Recovery & Collection:Visit customers...