Operations Team Leader, AS

Job Title: Operations Team Leader, AS

Location: Pune, India

Role Description

• The Associate is a First Level Manager who will be required to manage the day to day activities of the Reconciliation process. Would serve as a People Manager with a very strong Subject Matter Expertise to resolve queries from team members and resolving parties alike.
• Aided by a Process Supervisor, the Team Manager helps address the process issues faced by the team.
• Candidate would work very closely with the team members, AVP/VP, resolving parties and external custodians to keep the number and value of ageing Cash & Position breaks under control.

What we'll offer you

As part of our flexible scheme, here are just some of the benefits that you'll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

Functional Responsibilities

• Have deep knowledge of the Reconciliation process and the associated Investment and Accounting Book of Records.
• An associated understanding of Swifts / internal feeds that enable the above.
• Ability to relate the Reconciliation to upstream and downstream functions.
• Appreciation of the impact of open Cash & Position breaks and ability to Investigate & Identify the Root Cause and henceforth assign the Cash & Positions break to the correct resolving party for further investigation & resolution.
• Analytical mindset to reduce the number and value of open breaks so as to minimize risk exposure
• Work effectively with internal functions such as Trade Processing, Reference Data, Corporate actions, Bookings, Tax etc. and with external Custodians for resolution of breaks.
• Support with small to medium sized process & functional change initiatives to improve efficiency & reduce risk.

Other Responsibilities / Tasks

• Help the team members perform primary investigation on the Cash and Position breaks and manage their queries and escalations from the Front Office and Resolving Parties
• Be the first point of contact for process & functional issues faced by the team members and front office colleagues.
• Ensure proper back-ups created and assist other teams during contingencies (Staff shortage, high volumes etc)
• Driving Process Improvement through innovation
• Manage performance of the team members with a focus on their skill development.
• Perform regular performance reviews of staff as per Organizational guidelines.

Your skills and experience

• Minimum work experience of 8 years with the last 4 years in a managerial role.
• Prior experience in Reconciliation of Cash & Positions across Investment and Accounting Book of Records against Custodians
• Preferably with an Asset Manager, Fund Accountant and / or a Custodian
• Good understanding of Aladdin and market data platforms like Bloomberg is a plus.
• Knowledge of Security and Trade Life Cycle of various financial products is a pre-requisite.
• A quality mindset with a Six Sigma / Lean background would be a plus
• Fluency in Microsoft Office skills specifically MS Excel & MS PowerPoint
• Should demonstrate solution drive approach & innovative thinking.
• Should be open to work in the required shift
• Strong people manager with proven track record of working with & developing people.

Education / Certification

• Graduates/Masters with good academic records.
• Excellent communication & collaboration skills.

How we'll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

We at DWS are committed to creating a diverse and inclusive workplace, one that embraces dialogue and diverse views, and treats everyone fairly to drive a high-performance culture. The value we create for our clients and investors is based on our ability to bring together various perspectives from all over the world and from different backgrounds. It is our experience that teams perform better and deliver improved outcomes when they are able to incorporate a wide range of perspectives. We call this #ConnectingTheDots.