Senior Manager
9 hours ago
The role involves tactical and strategic alignment with business goals. In this role, you
will be leading a team focused on solutions, BAs. The team and you will be responsible
for:
1. Sales enablement - understanding customers existing business processes and
requirements. Provide pre-sales support for Sales Managers and Account
Managers. RFI/ RFP/ RFQ responses via solution documentation and haveinperson meetings/solution presentations to customers.
2. New solutions – Focus on building/borrowing/buying technology led solutions,
on alliances and partnership for strategic and tactical alignment. All these will
be aligned with organizational level goals in the area of – Conversational AI,
omnichannel Customer Experience, CRM, NPS, CSAT, Voice/Chatbots, RPA, IPA,
process automation, AI/computer vision etc.
• Create proposal response and other documents such as SoW, solution presentation etc.
• Conducting and driving solution presentations and demos independently of our product
offerings
• Working on new partnerships, and enable sales to open more revenue channels
• Work with product teams on building seamless integration with third party platforms
• Enable white labeling of solutions leveraging partner eco-system
• Managing Pilots, Prototypes and custom product demonstrations to the potential clients
• Requirement gathering to understand client's business requirements and prepare
appropriate solution deck/document/SoW.
• Building revenue streams through solutions built or proposed. Cross-utilisation or
templatization of solutions for repeatability in similar or different use cases
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