Founder's Office Startup Specialist

5 days ago

Bengaluru, Karnataka, India Formulators Inc Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Location:
 HSR Layout, Bengaluru, India

Employment Type: Full-time

Department: Founder's Office / Business Operations

About the role:

This is a dynamic, multi-faceted role ideal for a proactive individual excited to work closely with the founding team of Formulators Inc. The Startup Specialist will handle core operational functions including customer-facing support, product cataloguing, shipment tracking, and daily operations. Candidates with content-based marketing skills will find additional opportunities to contribute creatively to the brand's growth.

Key Responsibilities:

Customer-Facing Support:

  • Manage and respond to customer queries and complaints via multiple channels (email, chat, phone), ensuring a positive customer experience.
  • Document frequent customer feedback and collaborate with internal teams for continual process and product improvement.

Cataloguing & Product Listing:

  • Assist in maintaining and updating product catalogues across e-commerce platforms ensuring accurate, consistent, and optimized product information.
  • Coordinate cataloguing requirements with vendors, suppliers, and internal teams to ensure timely and precise product data.

Shipment Tracking & Follow-Ups:

  • Track shipments and coordinate with logistics partners to provide customers with real-time delivery updates.
  • Follow up on delayed or problematic shipments and work with the operations team to resolve delivery issues.

Operations Handling:

  • Support daily operational processes including order processing, inventory monitoring, coordination with warehouse and procurement teams.
  • Assist in resolving operational bottlenecks and ensuring smooth fulfillment workflows.

Content-Based Marketing:

  • Create or support content for product descriptions, blog posts, newsletters, and social media to enhance brand presence and customer engagement.
  • Collaborate with the marketing team for campaign ideas and digital content strategies.

Skills & Qualifications

  • Bachelor's degree or currently pursuing one in Business, Commerce, Marketing, or related field.
  • Excellent communication skills and a customer-focused attitude.
  • Ability to multitask and manage time effectively in a startup environment.
  • Proficient in MS Excel, Google Workspace, and basic familiarity with e-commerce cataloguing tools (Shopify, Amazon, etc.) is preferred.
  • Basic understanding of shipment tracking and logistics coordination.
  • Strong problem-solving skills and ability to work collaboratively across teams.
  • Experience or interest in content writing, digital marketing, or social media management.

Learning Opportunities & Career Growth

  • Direct mentorship from founders and exposure to multiple core business domains of a growing e-commerce startup.
  • Opportunities to learn customer relationship management, cataloguing operations, logistics, and digital marketing.
  • Fast-tracked progression towards operations, product management, or marketing roles based on performance.

  • Founders Office

    2 weeks ago

    Bengaluru, Karnataka, India ProAnalyst Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Location: BHive Premium Campus, AKR Tech Park, Kudlu Gate, Bengaluru (Hybrid – 3 Days WFO)Company: ProAnalyst – Data & AI ServicesType: Full-timeReporting To: Founder & Lead ConsultantExpected CTC: 3 to 6 LPA for the right candidatesAbout ProAnalystProAnalyst is a fast-growing startup providing niche Data & AI solutions to clients worldwide. We're...

  • Co-Founder (Tech)

    2 weeks ago

    Bengaluru, Karnataka, India Stealth Startup Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    We're building an voice AI companions in stealth – designed to redefine how humans interact with AI on a deeply personal level, starting with India.I'm looking for a technical co-founder to join me on this journey. Someone who's not just an engineer, but a true builder with the drive to take an idea from 0 → 1 → scale.What you'll doLead all things tech...

  • Founder's Office

    1 week ago

    Bengaluru, Karnataka, India Pace Wisdom Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Job Title: Founder's Office AssociateLocation: BangalorePosition Summary:We are hiring a smart, resourceful, and driven Founder's Office Associate to work directly with the Founder CEO. This is a high-exposure, high-impact role that combines executive support with strategic project execution — ideal for someone looking to fast-track their career by...

  • Founder's Office Intern

    1 week ago

    Bengaluru, Karnataka, India PeopleOps Cloud Full time ₹ 1,50,000 - ₹ 20,00,000 per year

    Job Title:Founder's Office InternJob ID: RF420Location:Bengaluru, KarnatakaWork Mode:HybridExperience Required: FresherStipend Offered:₹15,000 – ₹20,000 per MonthWorking Days:5 DaysInternship Duration:12 MonthsAbout the RoleThe Founder's Office Intern will work directly with the Founder on strategic and operational initiatives. This role offers a...

  • Technical Co-founder

    1 week ago

    Bengaluru, Karnataka, India Stealth Startup Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    About VedicScanVedicscan is an early-stage startup on a mission to modernize Indian astrology with artificial intelligence.We combineauthentic Vedic scriptureswithAI precisionto deliver personalized life insights, compatibility analysis, baby naming recommendations, and auspicious timing suggestions — all through a simple digital experience.Our vision is...

  • Founder's Office

    1 week ago

    Bengaluru, Karnataka, India Proteger AI Private Limited Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Company DescriptionProteger AI is building Vajra, a cutting-edge AI-enabled Hospital Asset Management SAAS. Vajra helps hospitals optimize asset tracking, maintenance, and utilization, ensuring efficient resource allocation and enhanced patient care.The Founder's Office role is a high-ownership position working directly with the Founders on strategic,...

  • Founder's Office Associate

    6 days ago

    Bengaluru, Karnataka, India NoMoS Full time ₹ 40,00,000 - ₹ 1,20,00,000 per year

    Job Title: Founder's Office Associate (Male candidates preferred)Location: Rajajinagar, BangaloreReports To: Founder CEOEmployment Type: Full-time (in-office)Position Summary:One of our clients is hiring a smart, resourceful, and driven Founder's Office Associate to work directly with the Founder CEO. This is a high-exposure, high-impact role that...

  • Founder's Office – Investor Relations

    3 days ago

    Bengaluru, Karnataka, India Meetxo Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Founder's Office – Investor Relations (Fundraising)Location:Bangalore (On-site at EarlyJobs HQ)About EarlyJobs:EarlyJobs is India's first AI-powered recruitment and talent network, helping companies hire faster, smarter, and more inclusively. We're on a mission to empower young professionals, freelance recruiters, and franchise partners across India.Our...

  • Founder's Office Intern

    2 weeks ago

    Bengaluru, Karnataka, India Thence Digital Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    Designation: Founder's Office Intern (Agritech/D2C)Location: Bangalore (hybrid)Duration: 6 MonthsType: Internship (Stipend)About the RoleWe are looking for aFounder's Office Internwho is eager to work in a fast-paced startup environment. This is not a typical internship with narrowly defined tasks—rather, you will workclosely with the Founderon...

  • Founders Office – People

    2 weeks ago

    Bengaluru, Karnataka, India IIE Network Full time ₹ 12,00,000 - ₹ 25,00,000 per year

    Founders Office – People & OrgLocation: JP Nagar Phase 3, BangaloreAbout the RoleWe are looking for a strategic and operationally-minded professional to join the Founders Office, leading critical initiatives across people management, organizational processes, and structural optimization. This role serves as the backbone of operational excellence, working...