VIP Consultant- VIP

1 week ago

Mumbai, Maharashtra, India Shaadi Full time ₹ 3,75,000 - ₹ 4,50,000 per year

Hello,

Greetings from

is looking for VIP Consultant(Inside Sales advisor) to join our dynamic team and embark on a rewarding career journey.

Roles and Responsibilities

  • Be the dedicated relationship partner for VIP Shaadi members post-sale
  • Handle international calls, chats, and emails from UK, USA, Canada, Australia, New Zealand, and other countries with one mission making every customer feel heard, valued
  • Understand member preferences and help identify their ideal match
  • Call and connect with high-quality prospects on behalf of the member
  • Set up mutually consented meetings between potential matches
  • Ensure timely renewals and proactive engagement throughout their journey
  • Guide, counsel, and support the member like a true partner in their search
  • Maintain high service standards, timely resolutions & meticulous documentation
  • Handle escalations with grace, maturity, and solutions-focused thinking
  • Respect diverse traditions, preferences, and cultural nuances in every interaction
  • Always go above and beyond to deliver the VIP promise
  • Meet sales targets by upselling/cross-selling relevant products or services to customers.
  • Maintain accurate records of all interactions with customers using CRM software.

Desired Candidate Profile

  • 1-4 years of experience in BPO customer service, voice processing, outbound calling, or related fields.
  • Excellent verbal communication skills in English language; strong written communication skills are also required.

  • Ability to work independently with minimal supervision; high level of organization skills necessary.

  • Strong attention to detail + excellent organizational skills

  • Clear, confident communication in English + any Indian language

  • Self-motivated and committed to exceeding customer expectations

  • Male candidate are mandatory for Night Shift (11:30 p.m-8 a.m- 2 Rotational Offs)

Additional Details :

Salary:- 25K 35K in-hand + Unlimited Incentives

Night Allowance: 100/day

Shift time : 11pm to 9am (Night Shift)

On-Payroll | Immediate Joining

Interested candidates can mail me there CV at

Best Regards,

Anshu Jain

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