Vip Support Engineer

2 weeks ago

Mumbai, Maharashtra, India Outworx Solutions Full time ₹ 45,000 - ₹ 55,000 per year

Role & responsibilities

We have excellent opening for the position of VIP Engineer Airoli Mumbai

Qualification: Any graduate

Experience: 3 to 5 Yrs

Job Location: Mumbai (Airoli)

JD as follows

  • Provide dedicated technical support to VIP clients, including troubleshooting hardware, software, and network issues.
  • MAC Installation.
  • Manage and resolve incidents and service requests promptly and efficiently.
  • Maintain a high level of client satisfaction through effective communication, follow-up, and proactive issue resolution.
  • Perform regular maintenance and updates on VIP client systems to ensure optimal performance and security.
  • Collaborate with other IT teams and departments to resolve complex technical issues.
  • Document all support activities, client interactions, and issue resolutions in the service management system.
  • Provide training and guidance to VIP clients on the use of IT systems and applications.
  • Stay current with the latest technology trends, tools, and best practices to provide innovative solutions to VIP clients.

If you are interested in this opening please send your updated resume with following details on

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