DGM Implementation
2 days ago
Company Description
With a clientele of over 1000 hospitals across India, Shivam Medisoft Services Pvt. Ltd. is trusted nationwide to streamline healthcare delivery through innovation and efficiency. Our user-friendly ERP solution simplifies and integrates every aspect of hospital management, including clinical, financial, administrative, and operational processes. What sets us apart are our innovative technologies, such as Control Towers, which provide a single-screen, real-time view of hospital operations to empower administrators to make faster, smarter decisions.
Role Description
This is a full-time, on-site role for a DGM Implementation, located in Hyderabad. The DGM Implementation will be responsible for overseeing the implementation of our ERP solutions in hospitals, ensuring customer satisfaction, and providing support throughout the process. The role involves assessing client needs, customizing solutions, training users, and troubleshooting issues to ensure seamless software implementation and optimal user experience.
Qualifications
- 3-5 years experience in HMS implementation is mandatory
- Proficiency in Software Implementation and related methodologies
- Strong Analytical Skills for assessing client needs and customizing solutions
- Excellent Communication and Customer Service skills
- Focus on Customer Satisfaction, ensuring clients are trained and supported
- Experience in healthcare technology and hospital management systems is a plus
- Bachelor's degree in Computer Science, Information Technology, or related field
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