
Operations/Facility Manager
1 day ago
Job Purpose
Responsible for the overall operations for the assigned Clients. Provide guidance, training and support to ensure that site team are carrying out their responsibilities in a manner consistent with high-quality services. Provide excellent customer service to the clients at all times.
Key Duties
· Responsible for the overall operations across clients ensuring the services delivered are in accordance with service agreement, SOW, company and client policies, procedures, and standards.
· Ensure 100% uptime of critical equipment & compliance to Preventive Maintenance through the site teams.
· Ensure all ISO / EHS related documents are available at all the sites.
· Develop and maintain annual operating budget and provide reports upon request.
· Undertake assignments that may arise from time to time at the direction of the Management team.
· Prepare the Management Monthly Report for the assigned clients.
· Implementation of initiatives to improve operational efficiencies in facility.
· To review the maintenance activities e.g., Deep cleaning, pest control, Equipment servicing etc., on weekends.
· Monitor vendor performances ensuring that Service Level Agreements are met, and Key Performance Indicators are aligned or exceed with agreed practices and contractual requirements.
· Undertake site inspections on a regular basis to identify building issues and ensure timely closure.
· Provide attendance for invoice processing and ensure the timely submission of invoice to the clients.
· Explore opportunities for additional business within the site and outside.
Professional Qualifications:
· Bachelor's/Professional degree and relevant qualification.
· Relevant experience in Integrated Facilities Management.
· Experienced in client and team relationship management.
· Excellent communication and organizational skills.
· Strong ability to multi-task, lead and manage multiple teams.
· 10+ years of experience in Integrated Facilities Management.
Job Type: Full-time
Pay: ₹1,000, ₹1,200,000.00 per year
Work Location: In person
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