Operations Coordinator
2 days ago
MAKAN is a start-up reinventing the home furnishing experience and making it pleasant, easy, and convenient. We offer 2 key services to our customers:
- A furniture subscription service, adapted to new generations, and giving them the flexibility to decide later what to keep, return, or swap out.
- A hassle-free curtains installation service called Kurtains
After a successful launch in 2021, MAKAN furnished 1000 homes, got backed by an exceptional pool of investors, and we are hiring a solid team to accelerate our developmen
Kurtains was launched in January 2023, and has been on a rapid growth path installing over 9,000 curtains in over 3000 homes
What will you do at Kurtains?
Production and installation coordination with suppliers
- Ensure production and installation is on-track for next day
- Finalize installation schedules with customers and suppliers
- Ensure teams are reaching on time on installation day
- Manage permits and documents needed for installing at customer locations
Manage installation issues and resolutions
- Track issues reported by customers and suppliers
- Coordinate with suppliers to provide resolutions
- Schedule resolutions for concerns within 3 days
What do you need to apply?
- At least 3 years of experience in client-facing operations (shipping, logistics, transportation): if you like solving the daily logistic puzzle, this job is for you
- Excellent verbal and written communication in English: at Kurtains client is king, we are looking for someone very patient with client, that can always find a solution that makes them happy
- Entrepreneurial spirit: you like building operations, and want to progress fast in your career. At MAKAN we recognize and promote talent
- Good grip on Microsoft Excel, and curious about to learning new digital tools
What you will get?
- Join a fast-growing start-up and get exposed to a lot of learning
- Partake in a high-growth journey
- Join a startup which puts every effort to offer its teams an exciting, stimulating, and fun work environment
- Be part of a dedicated team committed to delivering high-quality products and exceptional customer service.
- Opportunities for professional growth and development within a dynamic and growing company.
Job Type: Full-time
Pay: ₹30, ₹35,000.00 per month
Language:
- English (Required)
Work Location: Remote
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