Coordinator

2 weeks ago


Remote, India Shining Ace Full time ₹ 1,80,000 per year
  • About Us:

ShiningAce is a dynamic online tutoring platform dedicated to connecting students accross the globe with top tutors and educational resources. We're seeking a highly organized and detail-oriented Coordinator to join our team.

  • Job Summary:

The Online Tutoring Platform Coordinator will play a key role in ensuring the smooth operation of our platform. This includes managing tutor relationships, coordinating logistics, and providing exceptional support to students and tutors.

  • Responsibilities:
  • Manage tutor onboarding process, including contract management and training
  • Coordinate scheduling and logistics for online tutoring sessions
  • Provide exceptional customer support to students and tutors via phone, email, and chat
  • Troubleshoot technical issues and escalate to technical teams as needed
  • Monitor and maintain accurate records of tutoring sessions and student progress
  • Collaborate with internal teams to improve platform operations and student outcomes
  • Develop and implement processes to improve efficiency and productivity

Requirements:

  • Graduate or Post-Graduate with 1-2 years of experience in a coordinator or administrative role
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in technical skills
  • Experience with CRMs is a plus

Job Types: Full-time, Permanent

Pay: From ₹15,000.00 per month

Work Location: Remote


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