Sales Operations Coordinator

**About Us**:
Sieva Networks Solutions is hiring for its exclusive US client, based in California. The client is manufacturing and selling GPS trackers, mainly in the US. Website details:
**Key Responsibilities**:

- Dealer Management
- Manage the complete dealer onboarding process including creating dealer links, verifying devices, and resolving technical issues
- Handle IMEI migrations for reassigned devices and troubleshoot combo issues.
- Process and coordinate orders for dealer onboarding materials (merchandise, banners, and promotional items)
- Address dealer queries and provide timely technical support for device and link issues

**Lead Generation & Management**
- Categorize, prioritize, and distribute leads to the sales team based on potential value and fit
- Filter leads to eliminate duplicates and identify high-potential prospects
- Research and scrape leads from public directories to expand outreach opportunities
- Continuously refine lead prioritization processes to improve efficiency

**Administrative & Financial Support**
- Manage invoice processing, including requests, payment links, cancellations, and refunds
- Backtrack invoices for previous periods as needed
- Create task reminders and follow-up activities for the sales team
- Develop workarounds for logístical challenges such as international shipping

Project & Campaign Management
- Oversee various sales and marketing projects, ensuring timely completion and quality results
- Run and monitor lead generation campaigns
- Maintain regular communication regarding program progress and next steps

Cross-Functional Collaboration
- Collaborate with marketing on the design and production of promotional materials
- Research and document specifications for marketing materials (size, material, etc.)
- Work closely with the sales team to align campaign objectives with sales goals
- Support the sales team with dealer onboarding and issue resolution

**Market Research & Analysis**
- Conduct market research to identify potential growth areas and opportunities
- Work with marketing agencies to improve sales conversion rates
- Analyze market data and statistics to inform program strategies
- Identify relevant market trends and gather intelligence on competitors
- Document industry best practices to improve sales processes

**Qualifications Required**:

- Bachelor's degree in Business, Marketing, or related field
- 2+ years of experience in sales operations, marketing coordination, or similar role
- Excellent organizational and multitasking abilities
- Strong written and verbal communication skills
- Proficiency with CRM systems and Microsoft Office Suite
- Detail-oriented with problem-solving capabilities

**Preferred**:

- Experience in dealer management or channel partnerships
- Background in lead generation and qualification
- Familiarity with invoice processing systems
- Experience with market research techniques

**What We Offer**:

- Competitive salary and benefits package
- Collaborative and dynamic work environment
- Opportunity for professional growth and advancement
- Training and development opportunities

This role reports to the Sales Operations Manager and works closely with the sales and marketing teams.

**Before proceeding ahead, you need to fill out the Google form**:
Pay: ₹40,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund
- Work from home

Schedule:

- Monday to Friday
- Night shift
- US shift

Application Question(s):

- How do you manage onboarding new dealers and resolving their technical issues
- Have you handled IMEI migrations or device-related troubleshooting before?
- What tools or methods do you use for lead scraping or identifying quality prospects?
- How do you prioritize and distribute leads effectively?
- Describe your experience with invoice processing and payment tracking.
- Have you led a marketing or lead gen campaign? What tools did you use
- How do you coordinate between sales and marketing teams?
- Have you used market data to influence business decisions? Give an example.
- What CRM systems are you familiar with?

Work Location: Remote