Key Account Manager

3 days ago


Nashik, Maharashtra, India Woloo Retail Pvt Ltd Full time ₹ 2,10,000 - ₹ 4,20,000 per year

JD-KEY ACCOUNT MANAGER

Key Responsibilities

1. Client Relationship Management

  • Serve as the primary point of contact for high-value clients (e.g., pharma companies, hospital chains, medical device firms).
  • Build long-term relationships based on trust and performance.
  • Understand the client's brand goals, medical priorities, and marketing vision.

2. Strategic Planning & Campaign Management

  • Collaborate with internal medical, creative, and digital teams to design effective campaigns (e.g., doctor engagement, CME modules, patient awareness).
  • Translate client briefs into actionable strategies and ensure alignment with medical regulations.
  • Oversee project timelines, budgets, and deliverables.

3. Sales & Business Growth

  • Identify upselling or cross-selling opportunities (e.g., suggesting digital activations, new therapy areas).
  • Work closely with the business development team to renew and expand accounts.
  • Contribute to proposal writing and pitch presentations.

4. Internal Coordination

  • Act as the liaison between the client and internal teams (e.g., medical writers, designers, tech team).
  • Ensure medical accuracy, regulatory compliance, and brand consistency across all content.
  • Track progress using tools like Trello, Asana, or Excel dashboards.

5. Performance Monitoring & Reporting

  • Monitor campaign performance metrics (e.g., doctor reach, engagement, MQLs).
  • Prepare regular reports with insights and optimization suggestions.
  • Present results to clients in review meetings.

Skills & Traits Required

  • Strong understanding of pharma marketing and healthcare regulations (e.g., MCI, DCGI).
  • Ability to speak both the medical language (with med affairs) and marketing language (with brand teams).
  • Excellent communication, relationship-building, and problem-solving skills.
  • Familiarity with tools like CRM software, analytics dashboards, and digital marketing platforms.

Example Projects a KAM Might Handle

  • Launch of a new oncology drug via doctor webinars and KOL advocacy.
  • Designing patient education content for a diabetes awareness campaign.
  • Coordinating a CME platform for a pharma client's cardiology division.
  • Managing a WhatsApp bot campaign for doctor engagement.

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Application Question(s):

  • Current CTC and Expected CTC

Work Location: On the road


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